Klaben Ford Lincoln - Service Center

service Klaben handled my recall with no problems. They always do fluids, battery, lights when you I arrive. They always cover everything and make you aware Klaben handled my recall with no problems. They always do fluids, battery, lights when you I arrive. They always cover everything and make you aware of any current and future problems with your vehicle. Free car wash too! More

Body work The repairs to the vehicle were excellent. Steve was very helpful. The vehicle was delivered in excellent condition. It was clean inside and out. Th The repairs to the vehicle were excellent. Steve was very helpful. The vehicle was delivered in excellent condition. It was clean inside and out. Thank you. More

Had a recall, no problem My 2014 f150 and my wife's 2016 fusion both had recalls. Called my salesman Chris Moldas he directed me to Eric. Eric had me in the next day fixed the My 2014 f150 and my wife's 2016 fusion both had recalls. Called my salesman Chris Moldas he directed me to Eric. Eric had me in the next day fixed the the one next day fixed the other, both were done in a great timetable. Eric made everything easy fast and efficient. Also had a question about the dash on my daughters car Tom Alcorn gave great advice I was able fix it right away. The team at Klaben is awesome what else can I say. More

Right a wrong It took a bit for my F-15 to get fixed. I was finally heard and now my car is running great no problems at all. They took very good care of me and mad It took a bit for my F-15 to get fixed. I was finally heard and now my car is running great no problems at all. They took very good care of me and made sure I was told about everything that was going on with the whole process. The issues I had with service was rectified. I couldn't be happier! More

Best in Service When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less t When you enter the Klaben service facility it is bright and clean. The service lane was entirely full of vehicles and their owners. We had no less than 5 persons greet us or assisted in getting our vehicle in for service. Kyle Sott repaired our hood latch while our vehicle was still in the service lane. He had the latch repaired in less than 2 minutes. By the time Kyle had checked all of our Lincolns lights and under-hood fluid levels our service advisor was ready to complete our service documents. This was the first time we had Don Xu as a service writer. Don is a really personable service advisor. We were discussing the pronunciation of has last name and he began telling my wife and I about his family and even showed us pictures of his wife and kids. Don Xu had our Lincoln in serviced and washed in less than 1 1/2 hours. It doesn't get any better than that. What a great place to do business! More

Great Service! We recently scheduled a service appointment at Klaben Ford. We can not say enough regarding how well Kyle took care of us. It was definitely a "full" We recently scheduled a service appointment at Klaben Ford. We can not say enough regarding how well Kyle took care of us. It was definitely a "full" service day. He made sure we were fully informed on the status of our car. We are long time Klaben Ford customers, as stated in previous posts, we've bought cars from Klaben for over 20 years. Having said this, you would never know Kyle has only been with the Klaben family for a year or so. Thank you Kyle, your attentiveness is greatly appreciated. The Trom Family More

First 5000 mile servicing and recall repair This was my first time to take my 2017 Ford Escape in for servicing, but it is my second Ford Escape. I love this car and the folks at Klaben Service This was my first time to take my 2017 Ford Escape in for servicing, but it is my second Ford Escape. I love this car and the folks at Klaben Service center keep it in top running condition for me. Joe French is who I usually see. He is friendly, efficient, thorough and very professional. My car was done on time and shiny clean. I got the Works Package as well as having a recall problem fixed. The service area is colorful with wall murals of the Kent area and it is always clean and neat. It gives me confidence that they will do the same with my car. More

Complete Detail in and out Klaben did a wonderful job on the detail, looks almost like brand new. They also provided me with a loaner and paid for the gas, up and beyound my exp Klaben did a wonderful job on the detail, looks almost like brand new. They also provided me with a loaner and paid for the gas, up and beyound my expectation. More

Good service poor Web site nobody new why I was there. Eric Good service once we figured out why I was there. Web site was useless and we even called the next to confirm. Besides that service was excellent Good service once we figured out why I was there. Web site was useless and we even called the next to confirm. Besides that service was excellent More