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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,411 Reviews

5,411 Reviews of Klaben Ford Lincoln - Service Center

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August 26, 2016

Super Service from first to last step The Klaben Team delivers from the moment you step out of your car. Eric Dyer made sure that all of my service concerns were listed and then carefully More

by PARLISCRIB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Dyer
August 26, 2016

Outstanding service very professional and personal. I would recommend the Klaben dealership and their service department to anyone. I have always been treated ve More

by MMEKEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2016

Kim Wolfram was and is always a pleasure to work with. Kim Wolfram has always been very helpful and honest in what I need to do for the focus. She helps with making what is important work done to keep the More

by SUSAN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2016

Service Would recommend the Klaben service center to anyone. My advisor was Joe French, he was great got me right in and out. I have been using the service ce More

by JEARLE9437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2016

Service They were a great bunch to work with, it only took about half the time to do everything that had to be done. Everyone was very nice. More

by Lightfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2016

Oil change Dropped in to see if I could get an unscheduled oil change. Kim was able to get me in and out even though I did not schedule ahead of time. More

by ezell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2016

Reliable, knowledgeable, and professional I have been coming to Klaben for service since the 1990's. Mona is an excellent employee. She is very knowledgeable about what a car needs to have don More

by JOANNEATHOME6000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2016

Mike B and his team Mike and his team are great! they never let my truck leave Klaben less than 110%. I also like that Mike jokes around with me, making my experience ver More

by JESSANDDEAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2016

SERVICE DEPARTMENT ERIC IN THE SERVICE DEPARTMENT WAS A GEM. THE CHECK IN WAS SWIFT.THE SERVICE TO BE COMPLETED WAS THOROUGHLY EXPLAINED AND ALL MY QUESTIONS WERE ANSWE More

by stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Paytas, Eric Dyer
August 22, 2016

Good service at a reasonable price Had my 2015 Explorer serviced. Everyone friendly, work was done in a reasonable time and correctly. I always come to the dealer for service because th More

by richard.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Perkins
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