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Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.6
738 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
Contact Dealership

2121 Washburn Way

Klamath Falls, OR

97603

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email Schwa Les damage unprofessional rude Juan Maldonado

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Showing 738 reviews

December 22, 2024

Couldn't find the problem after having car all day and it was a loose wire in the fuse box they wanted 6000. To fix the problem they had no clue what it was More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco
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Dec 26, 2024 -

Klamath Falls Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 22, 2024

Great service. They take time to show you and explain things that are causing problems. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Dec 23, 2024 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

Told us deal was done, but we needed to wait for detailing of the truck. Then said that I needed a co-signer or 8000 more. Should have said that upfront and not lied to make a deal. More

by MATTHAZELTON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Boozer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2024 -

Klamath Falls Toyota responded

Thank you for your review, Matt. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 21, 2024

Fast, professional service with a fantastic waiting room with drinks and free fruit while you wait. Coffee was surprisingly good! More

by garrardmike69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Boozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department, Mike! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

Excellent service the people are friendly and very nice, would recommend to friends and family More

by HALOUSEK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 21, 2024

I needed to get into a 4WD vehicle after moving back to Klamath Falls. I was worried because I just bought a new car last year and knew that I would have to carry some over. The financing department did an More

by Jadis Poole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DeSean Macklin
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Dec 23, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us, Jadis. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 19, 2024

Ashley Couey at Toyota of Klamath Falls gave good exceptional service! She was friendly, helpful, prompt, and professional. Thank you. More

by FARSHAD_BERENJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley couey
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Dec 21, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 19, 2024

Appreciated having my urgent problem addressed even though I had no prior appointment. Curious and efficient More

by Cassockspear3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez
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Dec 19, 2024 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 18, 2024

John Nichols is very caring and concerned with helping the customer. Job well done. Thanks More

by REBALCHIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Nichols
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Dec 18, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 18, 2024

Thank You. Service Dept Rep Francisco Martinez has been very helpful to me in getting the repairs & service done e on my 1995 Toyota Land Cruiser More

by Elsie A Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez
Report | Print
Dec 19, 2024 -

Klamath Falls Toyota responded

Thank you for your very kind review, Elsie. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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