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Klamath Falls Toyota

Klamath Falls, OR

Overview
Employees
Reviews
Vehicles
4.6
693 Reviews
Why Do So Many Toyota Drivers from Klamath Falls, Altamont, Medford and Grants Pass Trust Lithia Toyota of Klamath Falls? While we could try to think of an all-encompassing response, we prefer to break it all down for you, step by step. That way, all of the bases are covered, and you can feel at home from the moment you walk through the Lithia Toyota of Klamath Falls showroom doors. Aside from offering a great selection of critically acclaimed new Toyota models, we also keep an extensive catalogue of used cars on hand. What's more, our auto financing gurus are ready to turn you from a shopper to owner, on your terms. That means finding a car loan and Toyota lease that you're comfortable with. Lithia Toyota of Klamath Falls isn't, however, just a great resource for shoppers. Owners love our onsite car service and maintenance department. Staffed with highly trained technicians using only the finest Toyota parts, it subtracts the headache from the car-care equation. From beginning to end, Lithia Toyota of Klamath Falls is by your side. If you're interested in any one of the number of products or services we have to offer, simply stop by and see us today. Located at 2675 Washburn Way Klamath Falls, Oregon, we're a short drive away from Altamont, Medford and Grants Pass. Lithia Toyota of Klamath Falls located in Oregon's Klamath Basin, joined the Lithia Motors family of dealerships in May 1999 after being acquired from MDM Investment, Inc.; G.B. Investment Co. The dealership moved from downtown to their current location in 2001.
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2121 Washburn Way

Klamath Falls, OR

97603

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email Schwa Les damage unprofessional rude Juan Maldonado

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Showing 693 reviews

December 01, 2023

One of the better car buying experiences I have ever had. It was fast, pleasant, easy and reassuring. More

by dadbutton
Recommend Dealer
Yes
Employees Worked With
Vanessa and Levi
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you so much for choosing Klamath Falls Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

December 01, 2023

It's always easy to just stop by and get some maintenance done. Even on busy days I'm out of there in an acceptable amount of time. More

by firecop
Recommend Dealer
Yes
Employees Worked With
Francisco
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 01, 2023

Thanks, Khamath Falls Toyota is very friendly and do very nice job to fix my Toyota 4Runner. No complaining… More

by Moua Yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 30, 2023

Always friendly, very professional, and very accommodating. Thank you for always working us into the schedule. More

by cherishk9house
Recommend Dealer
Yes
Employees Worked With
Francisco, Matt & Joe
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Nov 30, 2023 -

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 30, 2023

Polite and efficient He knows his job well. He was honest and friendly and hardworking. More

by dloew7
Recommend Dealer
Yes
Employees Worked With
Daniel
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Nov 30, 2023 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 30, 2023

I was offered a free tire change, but apparently this dealership thinks having working sensors is optional. I was charged over $75 just to have working tire sensors here. More

by AURICAN14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Klamath Falls Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 30, 2023

Usual dealership experience had to wait for maintenance after purchase, poor detailing inside the car. More

by jprestonkf
Recommend Dealer
Yes
Employees Worked With
Chris Armstrong
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Dec 01, 2023 -

Klamath Falls Toyota responded

Thank you for your review. We appreciate your business and hope to see you again here at Klamath Falls Toyota. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 29, 2023

Great service everytime I visit! Great group of people, always fast and friendly and awesome to talk to. More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Klamath Falls Toyota responded

Thank you, Kate, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 29, 2023

Took two hours as estimated. Waiting area good with fruit and coffee, could use fox or cnn news on tv More

by RJKREIZENBECK
Recommend Dealer
Yes
Employees Worked With
Francisco
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Nov 30, 2023 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 29, 2023

Worst customer service ever. Rude employees very antagonizing seemed like he wanted a reason to argue More

by Carla Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francisco
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Nov 30, 2023 -

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Carla, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Nov 30, 2023 -

Carla Perez responded

I called yesterday but there was no answer. Yes you can give me a call

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