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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
527 Reviews
Call Service Center (541) 205-4504

527 Reviews of Klamath Falls Toyota - Service Center

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June 21, 2025

calls not returned from service provider when requested. vast differences in estimates from 2 different service writers More

by don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
joe, donnie
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Jun 25, 2025 -

Klamath Falls Toyota responded

Don, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 20, 2025

They were professional and quick to help you. I have not had any problems with lithia toyota. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Klamath Falls Toyota responded

Dan, thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 20, 2025

Donnie immediately addressed our car problems and when the new water pump that was put in had problems he gave us a car to use until our car was fixed. More

by BTOSCHIK
Recommend Dealer
Yes
Employees Worked With
Donnie. I don't remember his last name.
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Jun 20, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 19, 2025

They all were very helpful and great! Would recommend to anyone! They treated us amazing and respectful and made sure we were comfortable and satisfied! More

by DIANAGUILLERMO14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Jun 20, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 19, 2025

I used the Service Department. They were fastidious and diligent. My car operates better than it has in years. More

by Ndm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 18, 2025

I did not work with the service department so N/A for this .i really don’t have anything to say. More

by WHITEDSUE
Recommend Dealer
No
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2025 -

Klamath Falls Toyota responded

Sue, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If you're available to discuss your visit in more detail, please send us a message with your contact information so we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 18, 2025

They were amazing! !! I walked in, test drove the car I had been looking at online, and had the papers signed the same day. Cameron is the best!!! More

by PIDERBELEPHANT
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
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Jun 18, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 18, 2025

Was real good yo work with. No pressure on buying. Knew what we was looking for More

by OHARICK
Recommend Dealer
Yes
Employees Worked With
Lana Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 17, 2025

Klamath Falls Toyota restored our Faith in a Dealership Service Department! Thank You to Fransico for taking care of us and my Toyota! We will be back.. More

by kdbayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fransico
Report | Print
Jun 17, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 17, 2025

Love having the text informing me there is an issue ahead of time. Francisco was very helpful. More

by Samantha14.vj
Recommend Dealer
Yes
Employees Worked With
Francisco Martinez great guy.
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Jun 17, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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