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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
507 Reviews

507 Reviews of Klamath Falls Toyota - Service Center

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May 29, 2025

I didn't receive the free mini detail and it took a very long time. More

by jdpelletier07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't see any of these men
May 29, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 26, 2025

Good service department. Keep you in the loop with progress on your service being done. More

by Ryanlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
May 26, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 26, 2025

I went in for a recall. It took multiple days. The person I was working with did a good job. But coming and going multiple times was a bit frustrating. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed.
May 27, 2025 -

Klamath Falls Toyota responded

Thank you for your review, Wayne. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 24, 2025

They fit me in for a walk in oil change after being denied by Lithia Ford. More

by 4kapps697
Recommend Dealer
Yes
May 24, 2025 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 23, 2025

The people were great. Service was quick. I liked the video of the cat after the oil change. Thankfully there was no pressure or attempt to upsell extra service to the c More

by ubflyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francesco Martinez and Matt Schnell were great.
May 23, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 23, 2025

Very thorough, courteous, does not take much time for an oil change and for inspection More

by YARMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 22, 2025

Service reps make it sound like you need their service but the mechanics don’t fix anything. I was told my air conditioning unit was an enclosed system but after evacuating and filling they did not find a More

by Torotwister55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Snipes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Klamath Falls Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 22, 2025

Very thorough analysis. Wonderful peaceful waiting area! Always a pleasure to have drop in service! More

by kdicken
Recommend Dealer
Yes
May 22, 2025 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 21, 2025

The Klamath Falls dealership was very professional and provided excellent service and provided the vehicle that I wanted and the paperwork was simple and complete and my salesman was extremely informative More

by ROOFMANAGER2002
Recommend Dealer
Yes
Employees Worked With
Sean Kelly. (5) 👍🏻👍🏻👍🏻👍🏻👍🏻
May 21, 2025 -

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 20, 2025

They has great communication, they answered questions very well. A good group to work with! More

by KUMEMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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