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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
525 Reviews
Call Service Center (541) 205-4504

525 Reviews of Klamath Falls Toyota - Service Center

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December 03, 2024

Very clean …. Super nice people , service writer was amazing , would recommend this dealer to friends and family More

by dz636on1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Hodge
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Dec 03, 2024 -

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 30, 2024

Nice staff and great service all your staff very friendly always asking if any help just let them know More

by toddmun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Dec 01, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

Donnie the service manager and his crew were professional and prompt and completed the service on my vehicle quickly and I couldn't be happier! More

by brockshugart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie Hodge
Report | Print
Dec 01, 2024 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

Service rep was up front with all the labor cost and steps that they would do to assess and resolve issues. Great customer service. More

by bradkaufman05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge
Report | Print
Dec 01, 2024 -

Klamath Falls Toyota responded

Thank you, Brad! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

They are fast and professional. The waiting area is clean and they provide free beverages and healthy snacks. More

by deloresirvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe is the first name of the man I usually work with, and he does a great job.
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Dec 01, 2024 -

Klamath Falls Toyota responded

Thank you for choosing Klamath Falls Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Delores, and we hope to see you again! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

Very helpful service writer. He retrieved my car and brought it to me inside the shop so I would not get wet from the rain. More

by NONE23
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Report | Print
Dec 01, 2024 -

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 26, 2024

Friendly staff. Excellent customer service, very clean and comfy waiting area. Best place in town More

by Mommawagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 26, 2024

Good service. They were on top of it. Thanks for the prompt service and professionalism. More

by NURSECROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 24, 2024

It was nice to make an appointment for my oil change. They were very accommodating and worked well. More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2024 -

Klamath Falls Toyota responded

Thanks, Claudia, for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 24, 2024

Responsive to unexpected need for battery. Wait time was reasonable for the services performed. Technician identified 2 filter replacements...good catch. Process change to video from technicia More

by ELIEBICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Funk
Report | Print
Nov 24, 2024 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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