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Klamath Falls Toyota - Service Center

Klamath Falls, OR

4.6
524 Reviews
Call Service Center (541) 205-4504
Today: 7:30 AM - 5:30 PM Closed Now
View All Hours

524 Reviews of Klamath Falls Toyota - Service Center

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June 06, 2025

Service is great and everyone is pleasant. They are helpful in explaining what was done during the visit and answering questions More

by EHEARD2564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Snipes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albert McLing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 05, 2025

Got me right in service my vehicle and got me right out within an hour More

by treemoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bicknell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2025 -

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 03, 2025

They were perfectly competent with my Lexus. Now I own a Genesis and have gone out of their way to service it More

by TERRYFINMONTERRY
Recommend Dealer
Yes
Employees Worked With
The Hispanic services
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Jun 03, 2025 -

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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June 03, 2025

Wonderful friendly staff. Great waiting area. Snob coffee at your fingertips. Fresh fruit is amazing. . That’s 15 words. More

by CINDYGALLAGHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Johnny, ???
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Jun 03, 2025 -

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 02, 2025

Donnie is great and makes the process great and very enjoyable every time I come in . I always try to have him as the person to help me. More

by KENNETH.DECRANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie hodges
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Jun 02, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

June 02, 2025

Was treated well, thoughtful service people, went above and beyond to meet my needs. No surprises, all estimates were good More

by gmpittman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Hodge
Report | Print
Jun 02, 2025 -

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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May 31, 2025

Service manager was extremely helpful. Car was done on schedule. Very happy with service. Thank you More

by Mweisko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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May 31, 2025 -

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 29, 2025

I didn't receive the free mini detail and it took a very long time. More

by jdpelletier07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't see any of these men
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May 29, 2025 -

Klamath Falls Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 26, 2025

Good service department. Keep you in the loop with progress on your service being done. More

by Ryanlamb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 26, 2025 -

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

May 26, 2025

I went in for a recall. It took multiple days. The person I was working with did a good job. But coming and going multiple times was a bit frustrating. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed.
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May 27, 2025 -

Klamath Falls Toyota responded

Thank you for your review, Wayne. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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