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Knauz Continental Autos

Lake Bluff, IL

4.4
445 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 445 reviews

April 28, 2015

New Lease My experience at Knaus was First Rate! Everyone from the General Manager to the Finance Manager to my Salesperson to the crew who delivered the car t More

by David M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dick Bradley, Steve Chase
Apr 29, 2015 -

Knauz Continental Autos responded

David, thank you for your very kind review, and thank you for choosing Knauz. We look forward to earning your business for years to come.

April 07, 2015

Joey Sojka, Service Advisor is why I service at Knauz. Joey Sojka provides old school customer service. I drive 30 minutes to have my car serviced at Knauz because of Joey. Joey cares, is knowledgeable, r More

by ml550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 08, 2015 -

Knauz Continental Autos responded

Thank you for choosing to service with us, and for taking the time to share your experience. I know that Joey (and his mother!) appreciates your kind words.

March 05, 2015

ML550 Purchase As a long time customer, when my S600 was totaled in an accident, my first stop was at Knauz to see what was available in a used car. I purchased a u More

by eddiezeitler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : TJ Brown
Mar 06, 2015 -

Knauz Continental Autos responded

Thank you for sharing your experience. We are so sorry about your S600, but we know that you will love your ML! Please let us know if we can help you with any of your automotive needs in the future.

February 09, 2015

Consistent and reliable service We recently purchased a Mercedes from Knauz. It was the 5th vehicle we have purchased with them. Sani Nassar was our sales consultant and was fantasti More

by Chad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sani Nassar
Feb 09, 2015 -

Knauz Continental Autos responded

Thank you for the post, Chad. We appreciate your kind words, and your continued loyalty. Please let us know how we can help you in the future.

January 20, 2015

Great Experience at a Knauz! I had bought a BMW X5 10 years ago at Knauz and had a nice experience. I thought it was time to update the car I was driving but wasn't sure if I wa More

by Ileannie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claire Skuble, Jacqui Halligan
Jan 20, 2015 -

Knauz Continental Autos responded

Welcome back to Knauz! Thank you for sharing your experience. I know that Jacqui and Claire appreciate your kind words.

April 19, 2014

Knauz can not program a key I brought my s55 amg in to purchase a second key, Knauz service could not get the programming of the key to work with full function. The key will not More

by Maande
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike service advisor
Apr 22, 2014 -

Knauz Continental Autos responded

Thank you for bringing this to our attention. I know that our Mercedes-Benz service manager has contacted you. Please keep us informed, and let us know if there is anything else that we can do.

April 09, 2014

I found Knauz Mercedes to be exceptional in every way. Andreas Rehder, our salesman, was as pleasant and professional as they come. The car was extra clean but had footprints on the carpet, so they c More

by Geral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andreas Rehder, Andreas Rehder, George Black
October 24, 2013

I had a great experience with Knauz! The entire team took great care of me, helped with concerns I had, and even delivered the GLK I bought a month early. Jake walked me through the process every step More

by culinary9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Jacobs
October 09, 2013

I came in just looking at the cars and a man came up to help. It was such a pleasure to have a nice salesman . Thank you Perry Lerman for your outstanding knowledge. I will consider coming back.. More

by poetgirl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 19, 2013

I recently purchased a vehicle here...and had a very interesting experience. My sales rep (Perry) was fantastic - he communicated clearly and went out of his way to make the experience positive. His m More

by Prawn16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
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