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Knauz Continental Autos

Lake Bluff, IL

4.4
445 Reviews
It was over 80 years ago when, Karl Knauz the father of the current chairman, Bill Knauz, created the dealership that would bear his name for generations to come. Karl Knauz after years of being a chauffeur opened a gas station in Lake Forest. Did he imagine that this modest beginning would come to be one of the most recognized dealerships in the country. The franchises they have now, Mercedes-Benz, BMW, MINI, Land Rover, Hyundai, smart have put their trust in the Knauz family, (with Mercedes-Benz going all the way back to 1959). They have weathered the good times and the bad, and done so by taking care of customer's using 'The Golden Rule".
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409 Skokie Highway

Lake Bluff, IL

60044

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Showing 445 reviews

May 13, 2024

I had an amazing experience with Knauz and am so psyched to say I am the proud new owner of a Mercedes. Peter was a phenomenal sales rep who walked me through all options to determine which car was the best More

by Debbie C.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne Peplow
May 13, 2024 -

Knauz Continental Autos responded

Hi Debbie, thank you very much for taking the time to share your thoughts with us. We strive to provide great service, so it's wonderful to hear how much you enjoyed working with Peter and Roxanne to purchase and familiarize yourself with your new Mercedes-Benz! We greatly appreciate your business, as well as your feedback. Congratulations on your new MB; we're looking forward to the next opportunity to work with you!

May 10, 2024

The staff at Knauz Continental Autos was very professional and extremely knowledgeable about about the cars they sell. I have been dealing with Knauz for several years. It is always a pleasure to More

by Vito G
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Dube
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Knauz Continental Autos responded

Hi Vito, thank you very much for reaching out to us. We strive to provide friendly, knowledgeable service, so we're thrilled to hear how much you've enjoyed working with Mike, Vijay, and Peter over the last few years! Thank you for your business, as well as your kind words. We're looking forward to your next visit!

March 02, 2024

Great experience and a pleasure. Billy Wiegand and Peter Polanski were instrumental in guiding me through both the buying process and tutorial/mechanics of understanding the auto. More

by dmdmw591@att.net
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Wiegand
Mar 04, 2024 -

Knauz Continental Autos responded

Hi there, thank you very much for leaving this review. Providing great service is our top priority, so we're thrilled to hear how much you enjoyed working with Billy, Peter, & Vijay! Congratulations on your new Mercedes-Benz! We appreciate your business, as well as your kind words, & we're looking forward to your next visit!

February 20, 2024

I had the pleasure of working with Paul Kim when purchasing our E Cab. We are in Tennessee and Paul made the purchase effortless !! I would highly recommend Paul if you are buying whether you are More

by mark
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Knauz Continental Autos responded

Hi Mark, thank you very much for reaching out to us. We strive to provide friendly, knowledgeable service no matter where, so it's wonderful to hear how much you enjoyed working with Paul! Thank you for your recommendation & congratulations on your new E-Class! We greatly appreciate your business.

December 29, 2023

We have leased an EQE and we’re thrilled with the ease and pleasure of this process! Turned in another Mercedes a few months early, and were given an incredible deal on this beautiful new car. Switching t More

by Lynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hans Kribbel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne
Dec 29, 2023 -

Knauz Continental Autos responded

Hi Lynne, thank you very much for taking the time to leave this review. Providing friendly, knowledgeable service is our top priority, so we're thrilled to hear how much you enjoyed working with Hans, Peter, & Roxanne! Congratulations on your EQE! Thank you for your business, as well as your kind words. We're looking forward to your next visit!

December 28, 2023

Spent 15 minutes waiting for a service advisor. Finally when told he would be right with us he took 2 other people the just walked up to him without letting those people know that we were next. Poo More

by pmusselman
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who but middle desk
Dec 29, 2023 -

Knauz Continental Autos responded

Hi there, thank you for reaching out to us. We're terribly sorry to hear that you had anything less than a stellar experience. Providing great service is our top priority, so we were concerned to receive your feedback. We're currently looking into this situation.

December 23, 2023

Our sales consultant, Peter Polanski, was very professional, very knowledgeable and very helpful. His manager, Ryan Herbig, was very helpful, as well. The business manager, Roxanne Perlow, was More

by Jane Analitis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roxanne Peplow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Knauz Continental Autos responded

Hi Jane, thank you for taking the time to reach out to us. We strive to provide friendly, knowledgeable service, so we're thrilled to hear how much you enjoyed working with Peter, Ryan, & Roxanne! Thank you for your kind words, & congratulations on your new Mercedes-Benz! We appreciate your business, & we're looking forward to your next visit!

December 22, 2023

Our salesman, Peter, was great to work with. He was very knowledgeable and made our buying decision easy. More

by laura
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vijay Zaveri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Knauz Continental Autos responded

Hi Laura, thank you very much for reaching out to us. We're thrilled to hear how much you enjoyed working with Peter & Vijay! Thank you for your business, & congratulations on your new Mercedes-Benz! We're looking forward to your next visit.

December 13, 2023

Their finance manager Vijay was the WORST finance manager I have ever had to deal with. I will NEVER buy another vehicle from Knauz 100% because of him and his rude, disrespectful manor. So unprofessional, More

by Kelly Knight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Vijay Zaveri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Knauz Continental Autos responded

Hi Kelly, thank you for reaching out to us. We're terribly sorry to hear that you had a disappointing experience. Providing great service is extremely important to us, & it's never our goal to leave a client feeling dissatisfied. Thank you for letting us know; we are currently looking into this situation.

November 15, 2023

Very direct purchase no unnecessary wasted time . Purchase seamless and polite. Salesman so helpful with my trade in More

by drterrencephughes
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Herbig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Polanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Knauz Continental Autos responded

Hi there, thank you very much for reaching out to us. We're thrilled to hear how much you enjoyed working with Peter & Ryan! Providing great service is our top priority, so it's wonderful to receive your comments. Congratulations on your new Mercedes-Benz! We're looking forward to your next visit!

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