Koeppel Mazda

Exceptional customer service with high satisfaction Saiful Islam is an extraordinary manager who walked my mother and I through the whole process of purchasing a needed new car (2018 Mazda CX-5). Any su Saiful Islam is an extraordinary manager who walked my mother and I through the whole process of purchasing a needed new car (2018 Mazda CX-5). Any suggestions given or questions asked was dealt with promptly and with great detail. His staff members Julio Escobar and Orlando Alcaide are both very notable staff members who aided in making our purchase with ease and no headache. Julio went the extra mile to help us find the best car loan for our car. Orlando Alcaide was very patient with us and made sure any and all questions we threw at him were answered thoroughly. We felt no pressure to make decisions at any time. We were also given the rundown of their service department before taking off with our new car. There are no problems with the car and my mother and I are very pleased with the whole experience and how affordable they made for our purchase. I highly recommend Koeppel Mazda to anyone who is interested in owning any Mazda car. You will not be disappointed with Saiful Islam or any of his staff members. More

Just renewed our lease to Mazda CX5 We are very satisfied with the service, Saiful was very helpful, very friendly and accommodating. He treats you like family. Jim and Julio are both w We are very satisfied with the service, Saiful was very helpful, very friendly and accommodating. He treats you like family. Jim and Julio are both wonderful. The staff are very friendly and the new place very comfortable and nice. More

VIP service My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole s My husband and I came in looking to lease the CX-5. We were taken right away. In the short period of time we spent there we became family. The whole staff worked together to complete everything needed effortlessly. This is our new place for leasing. Best car dealership in NY More

cx-5 lease I tested many different cars and then I visited Koeppel Mazda at Jackson Heights. That was it! The building is brand new and one of the nicest facilit I tested many different cars and then I visited Koeppel Mazda at Jackson Heights. That was it! The building is brand new and one of the nicest facilities. Everyone is friendly and ready to help. Great service, straightforward negotiations, very friendly and accommodating. More

New CX-5 2018 Owner for 2+ Months Jim was welcoming to me and my family. He listened to our needs and gave us many options. He gave me a good trade in value for my old Mazda 3. We were Jim was welcoming to me and my family. He listened to our needs and gave us many options. He gave me a good trade in value for my old Mazda 3. We were able to get the grand touring model with the extras we desired. He had our car ready the next day on a Sunday on time. We looked at a few extra services plans for my new Mazda that took advantage of. I drove home with a smile on my face and my family loves our new car. The car has been great on fuel and drives great I'm rain and in snow. Thank you for everything Jim. More

3rd Mazda First of all lets start out with how great the new place looks! Everyone treated my wife and I as if we were family and not just the next customer loo First of all lets start out with how great the new place looks! Everyone treated my wife and I as if we were family and not just the next customer looking for a new car. I have been treated with such care in the service department. Special thanks to Aubrey, Cassandra and Carlos. I was introduce with my 3rd Mazda from Saiful and Miguel took the time to take us for a test drive. Also, thanks to Castro for helping us with the paperwork. Finally, Saiful, you made my experience with Mazda a great one. I drive by all the other dealerships to come to yours because you have treated my family as if we are part of your family and not just a random customer. For this I am very grateful!!! Looking forward in seeing you and the Mazda team in the near future! Thanks again!!! More

Transparency and Integrity Sold Me After going to about 10 different new car dealers for a used car, both in long island and the 5 boros, I finally made it to Koeppel Mazda and my famil After going to about 10 different new car dealers for a used car, both in long island and the 5 boros, I finally made it to Koeppel Mazda and my family was happier for it. With the other dealers with were hit with hidden fees, we were told the internet prices were wrong and we we were told they had the car we wanted to see only to make the trip and find out the car wasnt there. With Koeppel and the salesman Chris they had the car we wanted and were able to look at any car without pressure. There were also no hidden fees or surprises and we were able to come to an agreement on a price. In the end Chris made the experience a pleasure and when we are in the market for another car we know where to go. Thanks Koeppel and thanks Chris More

MY PERSONAL EXPERIENCE AT KOEPPEL MAZDA It was a Sunday afternoon, I decided to stop by Koeppel Mazda just to browse around at the use cars. I did not wish to be pressure by a sales, nor sol It was a Sunday afternoon, I decided to stop by Koeppel Mazda just to browse around at the use cars. I did not wish to be pressure by a sales, nor sold on all the bells and whistle on the late models. I had a price in my head and the type of car I was looking for. Mr. Castro was extremely helpful by allowing me to ask the questions specific to my needs. No salesmanship, no pitches, no pressure. I sa what I was looking for at the price that was fair and purchase the vehicle. Every car dealer should be like Chris Castro,met the consumer where their at, don't be overbearing and push what you want out the lot on the buyer. I am a very happy owner of a Mazda CX5 THANKS TO Christopher CASTRO SKILLS AS A HONEST SALES PERSON..KOEPPLE MAZDA, YOU BETTER KEEP HIM, HE IS WORTH HIS WEIGHT IN GOLD. More

CX9 Lease Been a Koeppel Mazda customer for over 10 years. Buying or leasing from this dealership is always a pleasure. The staff is friendly and they will work Been a Koeppel Mazda customer for over 10 years. Buying or leasing from this dealership is always a pleasure. The staff is friendly and they will work with you so that you are truly satisfied with your service. I would definitely recommend anyone in the surrounding area interested in purchasing a mazda to give these guys/gals a ring. The new showroom is also spectacular! More

Amazing costumer service!!!! I had the best experience ever Christian was so pleasant and very outgoing. He helped me choose my new car wisely. If you need a car ask for Christian I had the best experience ever Christian was so pleasant and very outgoing. He helped me choose my new car wisely. If you need a car ask for Christian. He is beyond amazing and professional :) More