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Koons Ford of Annapolis
Annapolis, MD
1,697 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,697 reviews
November 30, 2025
I felt like there was to much b. s with the service guy .he told me straight up lie ,and I felt like the service dept was alot of clowning around and I felt uncomfortable ms gardner s with the service guy .he told me straight up lie ,and I felt like the service dept was alot of clowning around and I felt uncomfortable ms gardner More
by hgardner1060
Verified CustomerEmployees Worked With
Kalup.
November 29, 2025
The service was very good the service people kept me informed on all aspects and timeline. informed on all aspects and timeline. More
by TOMGREEN423
Employees Worked With
November 28, 2025
One of nicest dealerships I have ever visited bought the car over the phone Bradon Ballard he was awesome and the finance manager got me a great rate. Visually the dealership is beautiful as well, car over the phone Bradon Ballard he was awesome and the finance manager got me a great rate. Visually the dealership is beautiful as well, More
by efrank
Employees Worked With
November 27, 2025
They treated me great. Did what needed to be done & even cleaned my car. Thank you Did what needed to be done & even cleaned my car. Thank you More
by SLC82
November 27, 2025
Efficient professional service department. Having the same service rep each visit is a big plus Having the same service rep each visit is a big plus More
by DKH21122
November 26, 2025
The dealer addresses my concerns and fixes the problem with my vehicle. Service rep lets me know how things are progressing. with my vehicle. Service rep lets me know how things are progressing. More
by KATHYGIANNETTI
November 21, 2025
Great people, great service. Delivered on time as promised. I highly recommend Koons Ford for your service needs. Delivered on time as promised. I highly recommend Koons Ford for your service needs. More
by David2955Dave from Annapolis
November 20, 2025
OUTSTANDING experience ALL THE WAY THROUGH THE ENTIRE PROCESS!!! Brandon was awesome helping us pick our new Expedition and walk us through all of the available options, etc. He did a great job and we w PROCESS!!! Brandon was awesome helping us pick our new Expedition and walk us through all of the available options, etc. He did a great job and we would highly recommend him for anyone looking to purchase a new vehicle! More
by glacierloverrfk
Employees Worked With
Other Employees :
Scott from Finance - he was terrific as well!
November 19, 2025
Mike Treas goes above beyond to promote the best service and professionalism possible in a timely and budget friendly manner. and professionalism possible in a timely and budget friendly manner. More
by HILDA.WHITTINGTON
