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Koons Ford of Annapolis
Annapolis, MD
1,524 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,524 reviews
December 22, 2022
Excellent customer service; brought my car in w/o an appt and they got me hooked up w/in an hour. Highly recommend them and they got me hooked up w/in an hour. Highly recommend them More
by KATHLEEN.A.MURRAY32
Verified CustomerEmployees Worked With
December 22, 2022
Mike Treat is a great service Tech. He has been looking after my cars for years. He has been looking after my cars for years. More
by rfdavis458
Employees Worked With
December 21, 2022
I always have my cars serviced by Koons Ford Lincoln of Annapolis. The staff is friendly and helpful. Annapolis. The staff is friendly and helpful. More
by CATHYANNHUMPHREY
December 21, 2022
Frankly, the service department is a big reason why I buy cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that becau cars at Koons Ford Annapolis. They do good work at a reasonable price. Sometimes the service guys are a bit surly but I don’t care about that because they are knowledgeable and straightforward. More
by FONTANEL
December 20, 2022
Have used them exclusively for my Ford service. I have 225,000 miles on my 2012 Fusion and it has rarely needed emergency service. I had a bearing fail and Mike worked me in and resolved the issu I have 225,000 miles on my 2012 Fusion and it has rarely needed emergency service. I had a bearing fail and Mike worked me in and resolved the issue quickly. More
by kathleen_makowski
Employees Worked With
December 20, 2022
Service for our 2010 Ford Expedition is top shelf -- fast and easy. Thank you, Mike Treas! and easy. Thank you, Mike Treas! More
by gtiortel
Employees Worked With
December 20, 2022
Pick up and delivery drivers were terrific! 50k tune up took a l;long time 50k tune up took a l;long time More
by KEN.PIEL
Employees Worked With
December 20, 2022
Everyone at Koons is wonderful! They treat us like family. I highly recommend you go there for any of your car needs. They treat us like family. I highly recommend you go there for any of your car needs. More
by LUBBEFAMILY
