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Koons Ford of Annapolis
Annapolis, MD
1,983 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,983 reviews
October 10, 2026
Outstanding service. Knowledgeable, informative and very helpful. Sales person Chris Dugovich was excellent. All personnel were helpful and respectful. Knowledgeable, informative and very helpful. Sales person Chris Dugovich was excellent. All personnel were helpful and respectful. More
by KEWOOD86
Verified Customer
October 09, 2026
Brought in new vehicle with bad running boards. They say can not be fixed for months. They say can not be fixed for months. More
by COWTEX34
Employees Worked With
October 09, 2026
Excellent service again. Mike takes good care of me when we need service and explains everything thoroughly. Mike takes good care of me when we need service and explains everything thoroughly. More
by GerryE
Employees Worked With
October 04, 2026
1 star review because I can't leave something lower. Had a scheduled appointment in the morning and by 3pm was told they still hadn't started work on it and would like to keep it over night. This alread Had a scheduled appointment in the morning and by 3pm was told they still hadn't started work on it and would like to keep it over night. This already after I took the day off work to have it looked at. Left with my truck never getting looked at. Avoid this service department at all costs. More
by ADAM.KOEPSEL
Employees Worked With
Don't Remember
October 02, 2026
Chris did a great job with our mustang purchase. Everything was very smooth and had a good experience. Would do business again! Thanks. Everything was very smooth and had a good experience. Would do business again! Thanks. More
by brad
Employees Worked With
October 01, 2026
Mike Treas made the experience so much better - I waited, got updated on price for additional items ... all done and taken care of. got updated on price for additional items ... all done and taken care of. More
by BKELLIHER
September 29, 2026
We’ve worked with Mike for many years, and on many vehicles. Never disappointed! Quality work, and very professional service. vehicles. Never disappointed! Quality work, and very professional service. More
by JIMTURK52
Employees Worked With
September 29, 2026
Season to Season Horticultural Services would like to recognize Mark Bowling at Koons Ford Annapolis for going above and beyond in providing exceptional customer service to our company. Mark was incre recognize Mark Bowling at Koons Ford Annapolis for going above and beyond in providing exceptional customer service to our company. Mark was incredibly helpful throughout our vehicle service experience. He was professional, responsive, knowledgeable, and genuinely committed to making sure our needs were taken care of. His attention to detail and willingness to go the extra mile made a significant impression on our team. As a small business, having a trusted partner who understands the importance of keeping our vehicles running and our business moving is invaluable. Mark represented Koons Ford with the highest level of professionalism and customer care. We truly appreciate everything Mark did for Season to Season Horticultural Services and wanted to make sure his outstanding service was recognized. Employees like Mark make a lasting impression and are a wonderful reflection of the Koons Ford team. Thank you, Mark, for going above and beyond! More
by lisa@seasontoseasonhort.com
Employees Worked With
Mark Bowling
September 29, 2026
Ameen was outstanding. He was very informative and easy to work with. Give the kid a raise! He was very informative and easy to work with. Give the kid a raise! More
by dodowd1220
