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Koons Ford of Annapolis
Annapolis, MD
1,605 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,605 reviews
September 09, 2024
The service center is great to work with. Mike Treas is always there to help. Mike Treas is always there to help. More
by BSIBOLSKI
Verified CustomerEmployees Worked With
September 08, 2024
Have worked with Koons and Mike Treas for 7 years. Recently had separate issues come up on a fleet vehicle within weeks of each other and were back on the road quickly both times. Recently had separate issues come up on a fleet vehicle within weeks of each other and were back on the road quickly both times. More
by HILLKEVINW
Employees Worked With
September 07, 2024
I had a great experience working with Chuck Greenlee when purchasing a car for my son. purchasing a car for my son. More
by trishirvin77
Employees Worked With
September 07, 2024
Por no hablar inglés. No le toman atención. Medijieron que si no lleva a alguien q hable inglés no me podían ayudar es te deller es lo peor q me ha pasado No le toman atención. Medijieron que si no lleva a alguien q hable inglés no me podían ayudar es te deller es lo peor q me ha pasado More
by Batresgloria80
September 07, 2024
Used car purchasing experience was very good. Knowledgable sales rep and management team. Coordinated the successful fix to an issue with car and made it right. One of, if not the best used ca Knowledgable sales rep and management team. Coordinated the successful fix to an issue with car and made it right. One of, if not the best used car purchase experiences I have had. More
by trouser53
September 06, 2024
Team did a great job helping us get the truck and out the door -excellent door -excellent More
by wcraig.short
Employees Worked With
Other Employees :
Kevin Bracey, Joseph Stewart, Tom Donovan, Kelly Wilburn
September 06, 2024
I really appreciate they always get my truck back to me when I need it when I need it More
by lesfavre
Employees Worked With
September 05, 2024
Terrible experience…despite a scheduled appointment and knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost knowing I was waiting it took the service department almost 3 hours to do an oil change and update the Sync on my F150. Vehicle was parked for almost an hour before they even started. Then I was charged $88 for an oil change that was quoted on their web site as being no charge. When challenged about the cost, my service advisor advised it was a known issue than management was aware of but hasn’t corrected. More
by phshw99
September 05, 2024
Michael Alesandrini is the #1 ranked GM in America according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. according to Home & Garden Magazine 2017. Randy Tucker is the man and always takes care of me. More
by Marty#1
Employees Worked With
Other Employees :
John Gorman, Ron Johnson
September 04, 2024
Always feel welcome and appreciated when I visit this dealership. Customer here since the late 90’s. dealership. Customer here since the late 90’s. More
by EZRDR84
Employees Worked With
