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Koons Volvo Cars White Marsh

White Marsh, MD

4.7
634 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 634 reviews

September 02, 2026

Larry was great! Very professional! He made sure that my car was take care of! I’m very pleased at the performance my car has been showing on our road trip. More

by c_rpayne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Koons Volvo Cars White Marsh responded

Your praise for Larry’s professionalism reflects how our service department strives to care for every Volvo. Knowing your V90 Cross Country has been performing so well on your road trip is rewarding. Your kind words and five-star rating mean a great deal to us.

September 02, 2026

I’m totally comfortable having Joey as my service manager. I trust him to provide me with honest feedback More

by cgreilly6530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that you feel completely at ease with Joey as your service manager means a lot to our service team. We’re glad Joey could give you straightforward, trustworthy feedback during the service on your Volvo XC60.

September 01, 2026

The people are what stands out at Koons. They care about customer service and I will continue to use them. More

by chrisjnichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that our team’s focus on caring service stood out means a lot to us. Thank you for trusting us with your Volvo XC60, and we appreciate your continued loyalty.

August 31, 2026

Larry was very professional and made the process quick and easy. I would definitely come back More

by earl.t.brownell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Koons Volvo Cars White Marsh responded

Your mention of Larry’s professionalism and how smooth the service on your Volvo XC40 was highlights the level of care we aim to deliver. Hearing you’d definitely return means a lot to our team.

August 31, 2026

Aj was excellent! I always receive exceptional customer service from him. Fast friendly and efficient are the three words that best describe him. Thank you for continu More

by jacobforwood0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Koons Volvo Cars White Marsh responded

After several years of service with us, it’s rewarding to know Aj continues to provide fast, friendly, and efficient care for your Kia Optima. Knowing we’ve earned your trust year after year is truly appreciated by our service department.

August 29, 2026

Good service, clean and friendly service department. I would highly recommend this dealership. My Volvo was the best purchase! More

by mar2teach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob McGinness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for the five-star rating and recommendation! Knowing buying your Volvo XC90 Hybrid felt like the best purchase yet and that our service department felt spotless and welcoming is wonderful to us.

August 28, 2026

Good Service, clear explanation of what my car needs . Good follow up. Like Sara ´s ways taking care of customers. More

by monagenadry
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
Aug 29, 2026 -

Koons Volvo Cars White Marsh responded

Knowing that our clear explanations and follow up met your needs means a lot to our service department. We’re glad you felt well cared for throughout the service on your Volvo XC40, and your kind words and five star rating mean a great deal to us.

August 28, 2026

The dealership was clean, welcoming and very accommodating. The process of bringing my car in for a warranty issue was pretty seamless. Larry made my experience at the dealership a 10/10! More

by Danksmk29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

Your note about our spotless, inviting facility is appreciated. Knowing the warranty service on your Volvo S60 felt seamless means a great deal to our service team. We’re glad Larry could make your visit a perfect 10.

August 28, 2026

I have been coming to this dealership for some time and I’m very happy with care they have provided for my Volvos over the past 9 years! More

by c_rpayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

After nine years of trusting our service department with your Volvo V90 Cross Country and other vehicles, we’re honored by your loyalty. It’s wonderful to know your cars have been in good hands at every visit.

August 28, 2026

Always good service- normally only updates and maintenance are required- love my Volvo and the team is always courteous More

by cggandme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2026 -

Koons Volvo Cars White Marsh responded

Performing routine maintenance and updates with care is our service department’s standard. Knowing you love your Volvo XC90 and appreciate our team’s courteous service is rewarding.