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Koons Volvo Cars White Marsh

White Marsh, MD

Overview
Employees
Reviews
Vehicles
4.7
410 Reviews
Whether you're in the market for a new Volvo Car or looking to have your Volvo Car serviced, look no further than Koons Volvo Cars of White Marsh.
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5395 Nottingham Drive

White Marsh, MD

21162

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Showing 410 reviews

April 30, 2026

It was an easy pleasant experience this week to have my Volvo serviced. This was the first time I have waited for service, rather than dropping off the car, and it was quick and painless. More

by pgvizz
Recommend Dealer
Yes
Employees Worked With
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Koons Volvo Cars White Marsh responded

We’re glad your Volvo XC40 service visit was fast and painless while you waited. Joey will be happy to hear your feedback. Thanks again for letting us take care of you.

April 30, 2026

Larry provided stellar service. His communication was transparent and very quick. I will definitely request him as a service advisor in the future. More

by Justine Stallworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Koons Volvo Cars White Marsh responded

Delighted to hear Larry’s transparent and quick communication made your Volvo XC40 service exceptional. Thank you for the five-star rating, and we look forward to assisting you with Larry again.

April 30, 2026

KOONS Volvo is the best dealer i have ever had the pleasure of dealing with... They go above and beyond every time. More

by rnockjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Koons Volvo Cars White Marsh responded

Thrilled our service team could exceed expectations with your Volvo. Thank you for sharing your experience and we look forward to supporting you again.

April 29, 2026

The service writer was kind and professional and took very good care of my issue with extreme willingness to help. He was very knowledgeable of what was going on with the car and was very confident in r More

by 4mfraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2026 -

Koons Volvo Cars White Marsh responded

It’s great to know that Aj provided professional and caring support during your Volvo XC40 service. We’re glad he could explain the issue clearly and address your concerns confidently. Thank you for sharing your positive experience.

April 29, 2026

Always fast, efficient, friendly, thorough etc. .. My car is always run through the carwash at time of pick up for that little extra touch. Looking forward to future business transactions w/ Koons More

by baltimore3308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Koons Volvo Cars White Marsh responded

Your review made our day! We appreciate your kind words about our fast, efficient, and friendly service along with the extra carwash touch. It’s wonderful knowing your Volvo S60 leaves looking its best, and we look forward to your next visit.

April 29, 2026

Fantastic experience working with the entire team at Koons. Friendly and easy to deal with. More

by kai_hirabayashi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Koons Volvo Cars White Marsh responded

We’re delighted our team made servicing your Volvo V90 Cross Country smooth and approachable. It’s great to know you found everyone friendly and easy to work with. Please reach out if there’s anything more we can do.

April 28, 2026

Having had a bad experience at this dealership previously, I was reluctant to take another chance. Jonathan, Travis and team made all the difference in the world. More

by patrick.whaling1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob McGinness
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Koons Volvo Cars White Marsh responded

Thank you for giving us a second chance after your previous experience. We’re glad Jon, Travis, and our team could make a positive impact during your used Volvo XC90 purchase. Please let us know if we can help you again.

April 28, 2026

The sales person Garry and manager heard my need and worked with it and was patient More

by stefan1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Koons Volvo Cars White Marsh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2026

The best experience buying a car I have ever had. The sales team were awesome! Did not use high pressure or aggresive sales tactics. They were honest, informative and actually made buying a car a fu More

by mvalmiki70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob McGinness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Koons Volvo Cars White Marsh responded

We appreciate you sharing your experience purchasing your used Volvo. It’s great to hear Gary and Rob provided an informative, pressure-free process that you enjoyed. Thank you for recommending our team and we look forward to assisting you again.

April 27, 2026

Larry was very knowledgeable and such a pleasure to work with. I will definitely be back as needed. Thank you Volvo at White Marsh More

by dqaron06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Paris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Mcmillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ McMillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Bond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Biscotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Malizia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Harley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabbie Andolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2026 -

Koons Volvo Cars White Marsh responded

Hearing that Larry’s expertise made your visit enjoyable is wonderful. We’re glad your Volvo XC90 service went smoothly and look forward to helping you again.

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