Kundert Volvo of Hasbrouck Heights

Regular Service Went in just for a regular service. They informed me that my right front suspension was cracked and I would need new parts. They gave me a 25% discoun Went in just for a regular service. They informed me that my right front suspension was cracked and I would need new parts. They gave me a 25% discount for the extra work and got me out in only 3 hours. I was impressed and happy it didn't brea the bank. More

Needed emergency appointment to deal with tire Tire had a bubble and we had a long trip to make. The team fit us in on Saturday afternoon and were very helpful. Unfortunately they did not have the Tire had a bubble and we had a long trip to make. The team fit us in on Saturday afternoon and were very helpful. Unfortunately they did not have the tire model we needed, but we got some reassurance and made it home safely. We'll get the tire in Delaware where we live now. More

Great long time family owned business You know that dealerships come and go, but with Kundert, you know that it will be here to stay. When we first bought our XC70 many years ago, my daug You know that dealerships come and go, but with Kundert, you know that it will be here to stay. When we first bought our XC70 many years ago, my daughter was a toddler and Erin Kundert was just a young girl herself running around the dealership. She is now the Business manager and am sure runs the day to day operations actively. We came back full circle and just bought a new XC 70. Vehicle continues to be a joy to drive. All the people we dealt with are wonderful with no pressure selling. Nikki Denney, in my opinion, is the kind of person that should be paraded front and center in a company like Kundert. I have to say that if all of Kundert's customers were to go through Nikki, I believe that the company will be able to sell more cars and enjoy the experience as well. Nikki is honest and personal and will reply to even your most mundane inquiries just so you know that you are a valued customer. I cannot wait to recommend a friend to Kundert so they can deal with Nikki. I hope that Nikki will be around a long time to continue to produce happy customers like myself. Then, of course, my experience was completed by my dealings with Jay Cruz. What a fine guy and very personable as well. You always felt that you were in good hands especially after going through Nikki. Jay definitely made my experience complete. Hope I also get to deal with him again in the future and will not hesitate to recommend friends to him in the future. Kudos to the team that made my return to the Kundert family a success. We found a little issue with a discoloration on one side of the panel of the hood when the sun had shown directly into it so we are now in contact with Kundert to rectify the problem. Of course, this is where a dealership outshines everybody else. I am confident that we will continue to be satisfied with the service. More

Car Repair Very courteous and professional. Accommodated my need for immediate attention, not only the recent visit but all previous vehicle repairs. Both Chip Very courteous and professional. Accommodated my need for immediate attention, not only the recent visit but all previous vehicle repairs. Both Chip Griffin and Pete Pesce have treated me well. More

Very professional My service was completed sooner than promised including replacing a piece of trim on the steering wheel that I thought for sure would have to be order My service was completed sooner than promised including replacing a piece of trim on the steering wheel that I thought for sure would have to be ordered. More

Great service The best service I've gotten since I first got my Volvo in 2007. I never go anywhere else for service. All the mysterious problems I used to have with The best service I've gotten since I first got my Volvo in 2007. I never go anywhere else for service. All the mysterious problems I used to have with the car have vanished, and it runs smoothly and reliably. A relief. More

Excellent service at fair price Convenient Saturday service hours. I arrived very early for my appointment and they fit me in without any issues and had me on my way in a reasonable Convenient Saturday service hours. I arrived very early for my appointment and they fit me in without any issues and had me on my way in a reasonable amount of time. The staff were accommodating and kept me informed of my options before doing any work. The price was fair for the maintenance services my car required, and the workmanship was high quality. It's clear that this is a friendly, family-operated dealership and that is the main reason I will return to service my car here in the future. More

Excellent communication Given an accurate update as to the diagnosis of the problem. Courtesy was extended to me throughout the entire process. Michael and Pete answered all Given an accurate update as to the diagnosis of the problem. Courtesy was extended to me throughout the entire process. Michael and Pete answered all my questions. More

Customer Service Par Excellence Brought my car in for an oil change and tire rotation and was delighted that Chip Griffin was my advisor. He is so seasoned and good-natured that an o Brought my car in for an oil change and tire rotation and was delighted that Chip Griffin was my advisor. He is so seasoned and good-natured that an occasion for routine maintenance is a rich experience. Chip is customer-oriented. He advised me so as to avoid a big repair bill! I tried putting my automatic transmission in the manual low gear mode to use the braking power of the engine and preserve my brakes. Chip told me that it's cheaper to replace my brakes than transmission. My old car got a clean bill of health. This is a destination dealership. Never a suggestion of unnecessary work and work performed here stands the test of time. More

Great Service We requested an appointment to have our car serviced and we got an appointment immediately. We have always serviced and bought all our Volvo's at th We requested an appointment to have our car serviced and we got an appointment immediately. We have always serviced and bought all our Volvo's at this dealership for over 18 years and would never go to another dealership. Everyone is so friendly and most of the employees have been with them for just as many years. This is a family operated business and we found them to be honest. I have been helped by Pete, Chip and Mike on different occasions over the years and found them all to be honest and professional. More