Kunes Buick GMC of Greenfield

My John Paul Experience Everyone is very helpful and friendly. The showroom is neat and clean. I enjoy talking to the sales people, especially my salesman Andre. He takes th Everyone is very helpful and friendly. The showroom is neat and clean. I enjoy talking to the sales people, especially my salesman Andre. He takes the time to explain how the lease program works and what my options are coming to the end of it. I plan on staying with this dealership for all my auto needs. More

Lease of a new Buick Encore Luis Herra was our salesperson. Luis was EXCELLENT. He was not high pressure and answered all questions. He was very easy to talk with and felt very t Luis Herra was our salesperson. Luis was EXCELLENT. He was not high pressure and answered all questions. He was very easy to talk with and felt very trustworthy. When I e-mailed to ask a question he responded right away. He went over everything in the car with us before the test drive and again upon purchase and was just great to work with. He showed us where we will go for servicing the car and how to handle things. I would say the only downside to this dealership was that we felt there were too many hands in the fire. I first made contact via: the chat. I was then told a salesperson would get back to me. I initially received an e-mail from Erin Koenig letting me know I would receive a call from a salesperson. Maybe she was who I chatted with initially. I don't know. I then received an e-mail from Lori Swenson. I spoke with Lori and set up a time to come view and test drive the vehicle. I felt as if she was reading a script when I spoke with her she used my name so often that I felt like she read off something that said (insert name here) I do have to say though that she was very friendly. I then received an e-mail from Lori confirming this appointment asking me to contact her if I needed to change the time and that she would do the same. She told me to ask for her upon arrival, which I did. The girl at the counter looked completely lost as to who I was even talking about. I had to show her the e-mail. After asking around I was told Lori had left for the day. She then put me in touch with Luis. I received I believe, a call following my appointment, from yet ANOTHER person wanting to know how my experience was. I did not reply to this call. After purchasing I received another call from Lori, which I did not return. I just feel that purchasing a vehicle is overwhelming enough, that there is no need for so many people to be in touch with you through the process. I thank Luis for making the process itself easy, He was very thorough and put us at ease. He told us to call him at any time or stop in at any time if we have any issues or questions. We felt he was very trustworthy, I cannot say enough about him. More

Outstanding Service In All Areas We leased a Buick Envision from John Paul as we have been doing for years! Every single person we worked with was very customer service focused! Eve We leased a Buick Envision from John Paul as we have been doing for years! Every single person we worked with was very customer service focused! Every employee was very sincere, very knowledgeable, and went above and beyond their job responsibilities! We always are impressed with how welcome we feel when we walk in the door by all employees in a very sincere manner! More

Was able to return my leased vehicle that was ending in July and left with a brand new lease in the car that I wanted. July and left with a brand new lease in the car that I wanted. More

Will Always Return for Service I have been going to this dealership for service for more than 20 years. They have kept my vehicles trouble free with their reliable service. I have been going to this dealership for service for more than 20 years. They have kept my vehicles trouble free with their reliable service. More

Happy Experience This is the third car that I purchased at John Paul's Buick, a former customer from Salentine GM. My salesperson was Dick and I continued with him at This is the third car that I purchased at John Paul's Buick, a former customer from Salentine GM. My salesperson was Dick and I continued with him at JPB. With him retiring he set me up with Lisa Kaluzny. Very happy with the service she provided. After I chose a car and put money down I changed my mind and asked for a different car, they were very accommodating in making the change. .All is well Patty Graef More

Everything went well, very courteous and dealership was clean. Didn’t have to wait long! Car wash was opened this time, however it would be nice if someone would wipe it down after it is washed, I don’t t clean. Didn’t have to wait long! Car wash was opened this time, however it would be nice if someone would wipe it down after it is washed, I don’t think it would take very long to do that and it would prevent dry spots all over the car! More

Just had to come in for a check engine light on my new sierra. The guy took great care of me. Look forward to more encounters sierra. The guy took great care of me. Look forward to more encounters More

I love John Paul GMC the service is excellent very good place to get your GMC and gm car service good job good job 1 good place to get your GMC and gm car service good job good job 1 More