Kunes Buick GMC of Greenfield

Family Orientated Business While purchasing my vehicle at John Paul's all of the employees that I've dealt with, all had a friendly inviting demeanor which kind of made me feel While purchasing my vehicle at John Paul's all of the employees that I've dealt with, all had a friendly inviting demeanor which kind of made me feel as though I was part of the family. I enjoyed working with Lisa Kaluzny and would recommend this dealership to all of my friends. More

No pressure and feel I got a fair price My salesperson was knowledgeable, didn't high pressure me, and worked on making the car affordable. Other members of my family have had great success My salesperson was knowledgeable, didn't high pressure me, and worked on making the car affordable. Other members of my family have had great success in finding the right vehicle for them too. Very happy about my vehicle as well as the transaction. More

Car leasing I have leased 3 cars from John Paul Buick. Each time I have worked with Dick Kaul and he went above and beyond to find all the discounts that I was el I have leased 3 cars from John Paul Buick. Each time I have worked with Dick Kaul and he went above and beyond to find all the discounts that I was eligible for. I’m retired and have a limited income. Dick was very understanding of my needs that’s why I have chosen to work with him. I also have worked with the service department for my car maintenance. More

Pleasant experience This was my 4th car (or truck) purchased from John Paul. I never feel like I was getting the hard sell. Dick Kaul is a great salesman. You feel more l This was my 4th car (or truck) purchased from John Paul. I never feel like I was getting the hard sell. Dick Kaul is a great salesman. You feel more like you are getting helped, rather than "sold". I did a fair amount of shopping for my new truck, and felt that the GMC Sierra was the best deal - compared to Dodge or Ford, and John Pauls was the best dealership. More

Everything is fine with service. Everything is fine with the service. Way too many appointment reminders (calls and emails). Way too many satisfaction surveys (Telephone calls and e Everything is fine with the service. Way too many appointment reminders (calls and emails). Way too many satisfaction surveys (Telephone calls and emails). TOO MANY More

Excellent Staff!! They have a good group of people from the sales staff to the financing group. Made it really easy to buy from this dealership, I would recommend them They have a good group of people from the sales staff to the financing group. Made it really easy to buy from this dealership, I would recommend them to anyone. More

Professional and Helpful I enjoyed my experience with John Paul Buick GMC and the help of my salesperson, Andre Dalton. They were very professional, kind and helpful. I appr I enjoyed my experience with John Paul Buick GMC and the help of my salesperson, Andre Dalton. They were very professional, kind and helpful. I appreciated their offers to help me in the future if I ever have questions about the car. Not having any kids to show me how to use the technology, I just may take them up on their offer. More

Outstanding very customer focused The employees are very knowledgeable and customer focused. They listen to you and your concerns. As to timing of your wait, they are very efficient. The employees are very knowledgeable and customer focused. They listen to you and your concerns. As to timing of your wait, they are very efficient. Great waiting room also! More

Horrible Service dept had no customer service at all first time there just a horrible experience. I had to ask someone to help me as no one said not once " I o Service dept had no customer service at all first time there just a horrible experience. I had to ask someone to help me as no one said not once " I or someone else will be right with you" no one said anything to me not even Hi. They were rude when I asked about my trunk door not working.. the guy said oh no no our guy is about to leave for the day. I said I hope not because that was on the list of things I needed looked at today besides my oil change and that should show on your computer. Then he looked and said oh I see. No one was helpful at all. Do not reccomend! More

Made Appointment and still waited over an hour I scheduled an appointment, and when I got there they didn't have the billing ready. I had to wait for 15 minutes to make sure the oil change was free I scheduled an appointment, and when I got there they didn't have the billing ready. I had to wait for 15 minutes to make sure the oil change was free since I bought a car from them. (1st two oil changes free), then they proceeded to tell me that my wait was going to be over 1.25 hours. I don't really understand how it can take that long, especially with scheduling an appointment. More