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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
375 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 375 reviews
December 18, 2025
Wouldn't recommend this dealer for service, I scheduled a service date on Tuesday at 8AM, I got a call at almost the end of the day on Tuesday that they were starting to look at the vehicle. I didn't receiv service date on Tuesday at 8AM, I got a call at almost the end of the day on Tuesday that they were starting to look at the vehicle. I didn't receive any updates until 2 days later when I called back. They told me it would be about a week still to get the repair completed. ultimately decided to pay the diagnostic fee and go elsewhere. Poor communication. More
by DB
Verified CustomerEmployees Worked With
Zane
December 17, 2025
Terri Schnepp was friendly, patient and knowledgeable. She helped me find the right car for my family She helped me find the right car for my family More
by JLREIDE
December 16, 2025
They sold me a truck i couldn't use and wouldn't correct their mistake their mistake More
by bowwow71
December 16, 2025
Xavier is vey professional at what he does. My Jeep needs to brought in again due to xxxxty plastics used in oil filter cover. He set me up to get it fixed while on vacation. My Jeep needs to brought in again due to xxxxty plastics used in oil filter cover. He set me up to get it fixed while on vacation. More
by perhelaukka
Employees Worked With
service
December 16, 2025
Good quick experience. But I need to get my bed caps and cold weather package that were supposed to be in the truck but have not received as of yet But I need to get my bed caps and cold weather package that were supposed to be in the truck but have not received as of yet More
by danmessina85
December 14, 2025
They were very polite, took time to explain to me what they were going to do to my vehicle. And roughly how long it was going to take. they were going to do to my vehicle. And roughly how long it was going to take. More
by jamesroten1952
December 13, 2025
Great experience. Parker was awesome. Love the Jeep. Wife was very happy to get it for early Christmas present. Parker was awesome. Love the Jeep. Wife was very happy to get it for early Christmas present. More
by charleskujawa59
December 12, 2025
We always appreciate the staff knowing us by our first names as we walk in - or if they even see us at the dealership. We appreciate them all but always look forward to working with Quinn & Zane! names as we walk in - or if they even see us at the dealership. We appreciate them all but always look forward to working with Quinn & Zane! More
by sjstrick73
