LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Outstanding Sales Services Mike our salesperson did a excellent job on getting us in a new Dodge Journey he very good in all areas of our car buying experience and I would recom Mike our salesperson did a excellent job on getting us in a new Dodge Journey he very good in all areas of our car buying experience and I would recommend others to see Mike for the next new car at Shuman Chrysler Dodge Jeep and Ram. Dan Mosier More

GREAT Took the Jeep in for 3 year maintenance. They checked alignment and found out of specs and offered a price immediately. Had that work done and the 3 Took the Jeep in for 3 year maintenance. They checked alignment and found out of specs and offered a price immediately. Had that work done and the 3 year maintenance. Service advisor, Mike Liess, was great to work with and once work was completed he called and sent shuttle to pick us up. Great job by all! More

Good Service I always have good service their. That is why I always return. Friendly people at the srevice desk and keeping me informered of what is needed. I always have good service their. That is why I always return. Friendly people at the srevice desk and keeping me informered of what is needed. More

Service on my Jeep Liberty My moon roof started leaking horribly soaking my drivers side seat so I took the car to Shuman in Walled Lake, they informed me that my moon roof was My moon roof started leaking horribly soaking my drivers side seat so I took the car to Shuman in Walled Lake, they informed me that my moon roof was an after market add on and parts are not available, that was the bad news, but the good news is that a drainage hose had become disconnected and they feel that after it was reconnected and secured it will probably not leak again, I was also happy with the reasonable price I was charged. The associate that I dealt with MJ Shepard also got a discount for me at Enterprise car rental. Overall it was a very good experience. Thank you Shuman Motors and MJ. More

Outstanding salesman! Sarge Roberts was such a helpful salesman, he made the difference in my purchasing this Charger. I feel he is an honest man and I could trust his opin Sarge Roberts was such a helpful salesman, he made the difference in my purchasing this Charger. I feel he is an honest man and I could trust his opinion. No jokes about the "used car salesman" here. I would buy from him again and refer friends to him. More

Outstanding customer service and a great experience! A 2017 Jeep Grand Cherokee was the second vehicle we have purchased from Shuman. I cannot say enough great things about the customer service and the e A 2017 Jeep Grand Cherokee was the second vehicle we have purchased from Shuman. I cannot say enough great things about the customer service and the entire transaction. Justin Davis was absolutely amazing and handled every aspect of the sale perfectly. I would highly recommend both Shuman and Justin to anyone planning on purchasing or leasing a vehicle in the future! More

OUTSTANDING New Car Experience I had a great experience when I purchased my first new car 5 years ago from Greg Jacobs. I never thought he would be able to top that, but he did!! I I had a great experience when I purchased my first new car 5 years ago from Greg Jacobs. I never thought he would be able to top that, but he did!! I am so happy with my new Chrysler 200 AWD. From the minute I walked in the door Greg made me feel like I was the only customer he had, and everyone else at Shuman did a fantastic job of following suit. It can be a nervous experience making such a huge purchase, but Greg's outstanding customer skills put me at ease. He never stopped until he found me the best financing and helped me keep within my budget. It is rare today to experience the kind of TOP NOTCH OUTSTANDING customer service I received when making this purchase; from not just Greg, but Chris, and even the service department. I will always come back to Shuman!! Keep up the GREAT work!! More

Stopped in for a Oil Change and Tire Rotation I had an appointment for a oil change and tire rotation. While Eric was performing the service he brought to Mike Weinstein's attention that my brak I had an appointment for a oil change and tire rotation. While Eric was performing the service he brought to Mike Weinstein's attention that my brake pads were getting worn. After talking to Mike and Gjon I decided to replace the brake pads. I have always had excellent service experiences with Shuman and have always felt confident that they always have my best interest in mind. I have purchased several vehicles from them in the past and also had all the service done by them. Gjon had the pads replace in less than 30 minutes! There sales and service team are one of the best that I have ever dealt with! More

Quick & efficient Sarge did a great job after a little hiccup. The overall experience was pleasurable. The financing process was very streamlined and took half the time Sarge did a great job after a little hiccup. The overall experience was pleasurable. The financing process was very streamlined and took half the time as what I was anticipating. More

No Pressure Sales You are not pressured to buy. Any questions are answered honestly. The whole process of buying a vehicle was transparent and pretty easy. I would r You are not pressured to buy. Any questions are answered honestly. The whole process of buying a vehicle was transparent and pretty easy. I would recommend this dealership for anyone looking to own a new Dodge or Jeep. More