Laird Noller Ford Topeka

Great experience! My salesperson Alexis was great and very helpful. I opted to drive over 90 minutes each way to do business with them when I have a Ford dealership 2 My salesperson Alexis was great and very helpful. I opted to drive over 90 minutes each way to do business with them when I have a Ford dealership 2 miles from me. I would highly recommend Noller Ford to anyone! More

Very good experence and I'm not easy to deal with. First rate all the way! First rate all the way! More

Johnny Pittman listen to me when I came to Laird Noller. I let him know what I wanted which was a 7 passenger SUV. He delivered and made it happen. We went over finances of what would worked for me. He i I let him know what I wanted which was a 7 passenger SUV. He delivered and made it happen. We went over finances of what would worked for me. He is an awesome salesperson, patient and listen. I will definitely send people to him. I am happy with my purchase. Thank you! More

Our sales guys were great and did everything they could to help us. Then once we were approved for financing it became a nightmare. The "finance manager" lied and defrauded us, told us he was giving us all to help us. Then once we were approved for financing it became a nightmare. The "finance manager" lied and defrauded us, told us he was giving us all sorts of add-ons for free, then charged us for them. We were told they would be canceled by the GM and q check sent to the finance company, and to this day that has not been done. He had the car picked up to be detailed and scratches fixed, it was washed and the scratches were filled in but definitely not detailed. When you are paying top dollar for a used car, you'd hope for better treatment. We didn't purchase an $8,000 or even a $30,000 used car. They added thousands of dollars in add one we didn't request or approve. We were told they were giving them to us for free, they lied. The truck was absolutely filthy when we got it. Go someone where else because Noller Ford Finance manager are liars at Topeka and Lawrence and upper management allows it to happen. More

Buyer Beware: How Noller Ford Mishandled Their Own Mistake, And Tried To Make Me Pay for It On July 12, 2025, I purchased a 2017 Jeep Patriot from Noller Ford of Topeka. At first, everything seemed Mistake, And Tried To Make Me Pay for It On July 12, 2025, I purchased a 2017 Jeep Patriot from Noller Ford of Topeka. At first, everything seemed great—the sales process was smooth, and I drove off the lot feeling good about the deal. That feeling didn’t last long. Just six days later, I received a call from the dealership informing me that they had made a serious mistake: the Jeep I had purchased had a large lien on it, and they couldn’t get me the title. I was asked to return the vehicle. While frustrating, I agreed, trusting they’d own the error and make it right. I was assured they’d get me into something just as nice, if not better, at a comparable price. I found a 2017 Hyundai Elantra on their lot—priced about $1,500 higher than the Jeep—and expressed interest. We scheduled an appointment for July 23. That’s when everything went downhill. After a test drive, we sat down to discuss numbers—and suddenly, the price had jumped by $1,200. When I questioned it, the Sales Manager casually said the price had “recently changed.” By the time all the added fees and charges were included, the Elantra that was supposed to be “comparable” ended up costing $3,680 more. That’s more than double the difference I was told to expect. When I pointed out how unfair this was, the manager quickly became defensive and dismissive. He claimed he had already “cut the price thousands” to “help me out”—as if I should be grateful to be paying significantly more for a situation they caused. At no point did anyone take responsibility for the mess or express any real concern for how badly they had derailed my purchase. Instead of standing behind their word, they acted like I was the problem. No accountability. No genuine effort to make things right. Just pressure to spend more money to solve their mistake. It didn’t end there. It took over three weeks and six separate requests just to get my refund—something the general manager, Jorgina, originally promised would be processed quickly. Each time I followed up, I got a new excuse: “The person who signs the checks isn’t in,” or “Management told us no checks can be issued today.” The only thing that finally moved the needle? Filing a complaint with the Attorney General’s office. Even then, instead of resolving the issue, they just kept trying to upsell me more cars—each one more expensive than the last. If you’re considering buying from Noller Ford of Topeka, proceed with extreme caution. Everything might go fine—until they make a mistake. And when that happens? Based on my experience, you’ll be left with painful story like mine. More

The Laird Noller Ford dealership in Topeka is superb. From Jordan Deaver, my sales person, to the finance finance team and beyond, they worked hard to meet all my needs and put me in the right vehicle. T From Jordan Deaver, my sales person, to the finance finance team and beyond, they worked hard to meet all my needs and put me in the right vehicle. Truly a great experience! More

Chad in the service department was very patient and helpful to get the information I needed. helpful to get the information I needed. More

Dealership was just fine. Very clean, friendly, respectable and comfortable. Cordaryl, Max Rodriguez, Chris Lewis were all wonderful. But the finance extended warranty guy did Very clean, friendly, respectable and comfortable. Cordaryl, Max Rodriguez, Chris Lewis were all wonderful. But the finance extended warranty guy didn’t tell us his name and he was awful and pressured hard to sell us on something we told him we did not want, was not interested. Came real close to picking up our check and walking out the door. What a shame because up to this point it was really a nice experience. More

We were stranded in Topeka when the engine in our car failed on the Kansas Turnpike. We had it towed to Laird Noller Ford. Chad was very helpful in explaining what went wrong with our car and the cos failed on the Kansas Turnpike. We had it towed to Laird Noller Ford. Chad was very helpful in explaining what went wrong with our car and the cost to repair it. It took a couple of weeks but the car is running great. More

The finance process was not explained to me. I am $7000.00 belly up on my loan, after putting $9,000.00 down. I was pre-approved for $20,000.00 they went behind my back to get a higher loan and I am $7000.00 belly up on my loan, after putting $9,000.00 down. I was pre-approved for $20,000.00 they went behind my back to get a higher loan and used up all the money and then some. I'm paying over 40,000.00 for a 20,000.00 car. I'm devastated. More