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Laird Noller Ford Topeka

Topeka, KS

Overview
Employees
Reviews
Vehicles
4.7
1,087 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 1,087 reviews

November 09, 2023

This is a solid dealership and always great on customer service. Have been going here for years More

by Nick.Butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Lange, Wayne Stallbaumer, Ryan Moranz
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

We appreciate your long-standing patronage and the positive feedback about our dealership. It's wonderful to know that you've consistently experienced great customer service at Laird Noller Ford Topeka throughout the years. We value your trust and are honored to have you as a valued customer. If there's ever anything specific you'd like to share or discuss, feel free to reach out. Thank you for choosing us, and we look forward to continuing to provide you with excellent service in the future!

November 09, 2023

We are repeat customers and Brian always takes care of us and goes beyond your normal salesman duties. We consider him family and everyone at Laird goes out of their way to make sure our experience is excell More

by Susan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you so much for your loyalty and for taking the time to share your positive experience with us! We're delighted to hear that Brian has consistently gone above and beyond to take care of you and make your car-buying experiences excellent. We value the trust you place in us as repeat customers, and we're honored to have you as part of the Laird Noller Ford Topeka family. If there's ever anything else you need or any questions you have, please don't hesitate to reach out. Safe travels, and we look forward to serving you again in the future!

November 09, 2023

Just got my second car from Cedric Bryant. He's an excellent salesman. He made the process easy and took care of me as to what I wanted. He will always be my salesman. More

by Texan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cedric Bryant
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

We appreciate you taking the time to share your experience, and congratulations on your second car from Laird Noller Ford Topeka with Cedric Bryant! It's fantastic to hear that Cedric provided excellent service, making the process easy and ensuring you got exactly what you wanted. We're grateful for your loyalty, and Cedric looks forward to being your trusted salesman in the future. If you ever have questions or need assistance, feel free to reach out. Thank you for choosing Laird Noller Ford Topeka!

Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you.

November 09, 2023

Very easy place to buy a vehicle. Brian Norton and Laird Noller Ford Topeka made it smooth and fun. Everyone needs to call Brian for any of you vehicle needs. More

by bw_norton
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

We appreciate your positive feedback and are thrilled to hear that your experience with us, particularly with Brian Norton, was smooth and enjoyable! We aim to make the vehicle-buying process easy and fun for our customers, and we're delighted to know we succeeded in your case. If you ever have more vehicle needs or questions, don't hesitate to reach out to Brian or the rest of our team. Thank you for choosing Laird Noller Ford Topeka, and we look forward to assisting you again in the future! Safe travels!

November 09, 2023

Laird Noller provides a comfortable, warm, and friendly environment to buy where you are not bullied into purchasing a vehicle. Brian Norton has been my guy there for years now and instead of upselling me More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan Franklin, Joe Noller, Jesus Alvarez-Mora, Terry Allen
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you for taking the time to share your positive experience with Laird Noller Ford Topeka and specifically with Brian Norton. We're delighted to hear that our dealership's environment and approach resonated with you. Providing a comfortable and friendly atmosphere is a priority for us, and we're glad Brian has consistently delivered excellent service, taking the time to understand your needs and find the best fit for you. Your recommendation means a lot to us, and we look forward to continuing to assist you in the future. Safe travels, and thank you for your loyalty!

November 04, 2023

Frank VanBebber was fantastic! No pressure. Easy to chat with and followed up with me several times. Bonus, full tank upon arrival! More

by kathyryan24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank VanBebber
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

We're delighted to hear about your fantastic experience with Frank VanBebber at Laird Noller Ford Topeka! Providing a no-pressure environment and excellent customer service is what we strive for, and we're thrilled that Frank's approach and follow-up made your car-buying experience enjoyable. It's great to know that the full tank upon arrival was a nice bonus. If you have any further questions or if there's anything else we can assist you with, please feel free to let us know. We appreciate your business and look forward to serving you again in the future!

November 01, 2023

If you're looking for a new or used car, see Brian Norton at Laird Noller Ford in Topeka. He's a great salesman and goes above and beyond for you! More

by Haynay76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2023 -

Laird Noller Ford Topeka responded

Thank you for your wonderful recommendation! We appreciate your kind words about Brian Norton at Laird Noller Ford in Topeka. We're delighted to hear that Brian provided you with exceptional service, going above and beyond to meet your needs. If you ever have more questions or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing Laird Noller Ford Topeka!

June 05, 2023

They said I needed a whole new transmission. After taking it to not one but two mechanics and a transmission specialist, turns out they lied. I had a mis-fire. They also said I needed a whole ne More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juaquin
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May 16, 2023

Juaquin was a treasure. They were fast, efficient and reasonably priced. I didn't feel pressured to use them either which was a nice change. Will be using them from now on. More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juaquin
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February 28, 2023

The management was horrible. Made the buying experience horrible. I scheduled a test drive and they didn't have the car available because the manager didn't communicate with me. More

by Network
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Morgan
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