Laird Noller Ford Topeka

Great No complaints ,great service .great people.will have all my service done there. A+ A+ A+ service . They sure do have a five star service . No complaints ,great service .great people.will have all my service done there. A+ A+ A+ service . They sure do have a five star service . More

Excellent Had my 2001 7.3 diesel in for repairs prior to Easter, got it back after several days delay due to the wrong part coming in. Got it back and within a Had my 2001 7.3 diesel in for repairs prior to Easter, got it back after several days delay due to the wrong part coming in. Got it back and within a few days it was having the same symptoms. We had replaced one of the injector wiring harnesses, and then the other side wiring harness went bad. ALWAYS REPLACE PARTS IN PAIRS, etc., if they are all the same age!!!! I usually do that, but for some reason we didn't do it this time. Due to the circumstances, the dealership went overboard to treat me extra well on the cost. Very happy, truck runs fine, and this is why I have been taking my trucks there since 20003 when I bought my 1st one. More

An Awesome Experience Miss Stephanie Ross was perfec! She helped me me out throughout the process -ecellent service I will refer her to anybody! Please come up to Laird no Miss Stephanie Ross was perfec! She helped me me out throughout the process -ecellent service I will refer her to anybody! Please come up to Laird noller Ford and she will help you too! thank you very much Stephanie!! 😂 More

Satisfied Friendly service & a clean service bays. Coffee & water in the waiting area. These people are always a pleasure to do business with. Would definitely Friendly service & a clean service bays. Coffee & water in the waiting area. These people are always a pleasure to do business with. Would definitely recommend them More

Too focused on selling new tires I scheduled my appointment easily online for an oil change. After I dropped the car off I got a call that all four tires needed to be replaced and was I scheduled my appointment easily online for an oil change. After I dropped the car off I got a call that all four tires needed to be replaced and was quoted a price. He stated that all four tires were bad; I just had a new tire placed on the rear so I questioned him about all the tires being bad. He then went on to say that he only inspected the front two tires and condemned all of them based on the front two; very frustrating to not have all tires inspected before being called. I agreed to have three tires replaced. Later that day I got a call that my car would be ready to be picked up at a certain time; I showed up and was told I needed to wait an additional 15 to 20 minutes because they forgot to change my oil, the reason I was there in the first place. I felt he was completely focused on selling me four new tires, that I didn't need, than to actually provide a good service. More

No hassle, Great value We had a great experience from start to finish. Gene Glass was great, no hassle, no hounding. We looked at cars sat down and talked numbers and left t We had a great experience from start to finish. Gene Glass was great, no hassle, no hounding. We looked at cars sat down and talked numbers and left to think it all over. No calls bothering us about a decision which was great! They gave us a great deal on our trade and an even better deal on our new purchase. We even upgrade the model and received the same discounts and service. Would definitely recommend Gene and Laird Noller!!!! More

3 trips and 3 ok experiences They do a good job of keeping you informed through texts or phone calls. The problems I've had are them not liking it when you ask questions and the They do a good job of keeping you informed through texts or phone calls. The problems I've had are them not liking it when you ask questions and the suggested repairs (diagnosis) changed once they realized the vehicle was under a Ford extended warranty... I understand they probably deal with folks that rudely try to tell them how to do their job, but that doesn't excuse intolerance to discussing possible fixes with a customer. Based on my experience I'll be finding another dealer to work while under warranty. More

Easy to schedule no problem It was very easy to schedule the appointment online and I was received in a timely manner got a got a ride back to my work I have notified when the wo It was very easy to schedule the appointment online and I was received in a timely manner got a got a ride back to my work I have notified when the work was completed and picked up for delivery back to the dealership without any issues work was done as expected good value for the cost More

Great Service as expected- quick and convenient. Very busy with other customers waiting on vehicle service. Understand the wait time - with first come fir Service as expected- quick and convenient. Very busy with other customers waiting on vehicle service. Understand the wait time - with first come first serve - however spending 2 hours - waiting on a simple oil/filter change and tire rotation is getting borderline - too long. More

Great service Service was excellent, focused on what was needed, completed in a timely fashion while I waited in comfortable and convenient setting. I Recommend wit Service was excellent, focused on what was needed, completed in a timely fashion while I waited in comfortable and convenient setting. I Recommend without reservation. More