Laird Noller Ford Topeka

5000 mile service and ReCall My service writer Roland knew what needed to be done.I went home this was 10:00 AM that afternoon he called me. My truck was ready for pickup. He arra My service writer Roland knew what needed to be done.I went home this was 10:00 AM that afternoon he called me. My truck was ready for pickup. He arranged transportation and I picked up my truck. 100 on the chart of Great service!!! More

Oil change Good service, great people, Rick is always friendly and knowledgable and makes sure you understand what is being done to your vehicle. Customer waitin Good service, great people, Rick is always friendly and knowledgable and makes sure you understand what is being done to your vehicle. Customer waiting area is always neat and clean More

The works and alignment Had an alignment done and now have suspension noise that I've never had previously. They looked at it and said it's due to aftermarket parts. Had an alignment done and now have suspension noise that I've never had previously. They looked at it and said it's due to aftermarket parts. More

4/27/2019 Overall great service. They came out to update. It was quick but one thing they forgot to switch out my sticker for when my next oil change is. Other Overall great service. They came out to update. It was quick but one thing they forgot to switch out my sticker for when my next oil change is. Other then that I am always pleased with Ford. More

Service department is great The service department is great. I have been taking all my vehicles here for over 15 years. They have always been great to work with and they always k The service department is great. I have been taking all my vehicles here for over 15 years. They have always been great to work with and they always keep the customer in mind. More

Below Good weren’t too friendly and not really to helpful. car had problems more than oil change and did not really care. Fixed my tire and didn’t even put air b weren’t too friendly and not really to helpful. car had problems more than oil change and did not really care. Fixed my tire and didn’t even put air back into it. More

Usually really good but had an issue this time Took my car in for oil change/tire rotation/general maintenance two days before a road trip to Chicago. Half way there, something was dragging under t Took my car in for oil change/tire rotation/general maintenance two days before a road trip to Chicago. Half way there, something was dragging under the front of my car. It was the shield and hadn’t been fastened on properly. I had to stop for over an hour to have it fixed. Normally really great service and this is not enough to stop me from coming back. Just something for the service department to be aware of. Thanks! More

Easy and comfortable. Everyone was pleasant and straightforward from the beginning. The vehicle I was after was at another of their dealerships, and they brought it in for Everyone was pleasant and straightforward from the beginning. The vehicle I was after was at another of their dealerships, and they brought it in for me to drive. There were a few issues that I wanted addresed with the vehicle, and Stephanie promptly took care of them. Great experience. More

Great service experience Quality service experience. Everyone was friendly and outgoing, with the exception of the cashier . She was not too friendly. Service was performed as Quality service experience. Everyone was friendly and outgoing, with the exception of the cashier . She was not too friendly. Service was performed as scheduled. I was given a good explanation of service performed that day and potential service needs in the future. More

Question answered Brought the truck in for PCM connection issue was told PCM is bad and needs replaced. I was given a price quote I picked up vehicle and need to decide Brought the truck in for PCM connection issue was told PCM is bad and needs replaced. I was given a price quote I picked up vehicle and need to decide if I want to put the money in the vehicle or not. More