Laird Noller Ford Topeka

This is the fourth time that I have purchased a Vehicle from Laird Noller. Overall I have enjoyed the experience and with the help of Rick Jackson I was able to get the car or truck I wanted at that time. from Laird Noller. Overall I have enjoyed the experience and with the help of Rick Jackson I was able to get the car or truck I wanted at that time. I appreciate the way I have been treated from start to finish. More

Gene Glass was great. He listened to what we wanted, and found exactly what we we're looking for. There were some minor problems with my van. But to be fair, it had only been traded the day before. Gene con found exactly what we we're looking for. There were some minor problems with my van. But to be fair, it had only been traded the day before. Gene connected me with Jason, and all items were taken care of promptly, and professionally. Overall my experience was great. I will definitely recommend Laird Noller. More

Gene worked with us to locate the truck we were looking for. He helped set up the truck and showed us features of the Sync system after the sale. He had plenty of patience putting up with my crabbiness fro for. He helped set up the truck and showed us features of the Sync system after the sale. He had plenty of patience putting up with my crabbiness from lack of sleep. David has found the parts for my new truck to help me get the look I want. Price is perfect and delivery is fast. I am glad I decided to switch to Ford. More

My sales professional went over and above for me and it felt like I was special. Sometimes customer service is so bad you feel like just another number. I will recommend this salesman and this dealership t felt like I was special. Sometimes customer service is so bad you feel like just another number. I will recommend this salesman and this dealership to everyone I know. More

never owned a ford before and stopped by to look at trucks with Gene and he showed myself a few trucks and test drove them, very happy with the way they drove so we went through the finace on the truck trucks with Gene and he showed myself a few trucks and test drove them, very happy with the way they drove so we went through the finace on the trucks and Gene worked on getting myself within the payments i wanted, i'm very happy with all the kindness within the whole dealership More

Went to purchase a 2011 Ford Explorer and had a good experience until we got to the price negotiations. Of course they offered a low ball price on my trade-in, which I expected. However, they would no experience until we got to the price negotiations. Of course they offered a low ball price on my trade-in, which I expected. However, they would not negotiate or move from their offer in order to come close to offering a fair and reasonable price for my trade-in. Then they would not move on the price of their vehicle in order to come to a reasonable deal. I ended up going to a competitor who had the same vehicle and was willing to accept the deal which I thought was fair. Later, when the Ford Explorer we bought needed work done according to the bumper to bumper warranty (dash finish coming off), Laird Noller was unwilling to honor the company warranty. Once again we will go out of town to do business. More

TJ and the staff at laird Noller in Topeka were low on pressure and high on customer service. I work very long hours and TJ worked around my schedule. TJ even came in on his day off! What a great experien pressure and high on customer service. I work very long hours and TJ worked around my schedule. TJ even came in on his day off! What a great experience. If you are in the market for a car, then I highly recommend TJ at Laird Noller. More

Talk about professionalism! I have bought many cars and trucks over the years, I had my heart set on a certain truck, and this total gentleman helped me out, educated me on the product, let me make my choi trucks over the years, I had my heart set on a certain truck, and this total gentleman helped me out, educated me on the product, let me make my choices,and treated me with total respect. I have never had a more enjoyable experience in the purchase of ANYTHING! Some other dealers do not treat women with the dignity Bruce did, with the confidence and honesty that every salesman should posess. I sure wish more car salesman had Bruce's attitude and initiative. More