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Lake Chevrolet

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
5,181 Reviews
Lake Chevrolet has been serving Milwaukee and the surrounding communities since 1923! Our goal is to ensure that every visit to our website or showroom is the absolute best experience possible! Thank you for thinking of Lake Chevrolet!
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4100 South 27th Street

Milwaukee, WI

53221

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Showing 5,181 reviews

November 06, 2024

Jose Cruz was at my car about the time I rolled up and stopped. Very polite and efficient. Warm chocolate chip cookies would have been perfect complement with the my liquid refreshments. Keep up the good More

by PZGRANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you found our service polite and efficient. We appreciate your suggestion about the warm chocolate chip cookies—who wouldn't love that treat? We hope to see you again at Lake Chevrolet for another exceptional experience! Sincerely, The Team at Lake Chevrolet

November 06, 2024

The sale of the vehicle was great. We mentioned a time constraint and those involved did everything they could to beat that time. There was a mechanical issue that occurred the followi More

by WACKERBECK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Maneage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Sirrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Colin
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Nov 07, 2024 -

Lake Chevrolet responded

Thank you for your feedback. We’re glad to hear that your experience with the sale and the team’s efforts to meet your time constraints went well. However, I’m truly sorry to learn about the mechanical issue you encountered so soon after your purchase, as well as the lack of support you felt from our service department. This is certainly not the level of care we strive to provide. Please know that we take your concerns seriously, and it’s disappointing to hear that you felt dismissed. Our goal is to assist our customers to the best of our ability, especially when dealing with a recent purchase. I’d like to invite you to reach out to our store manager directly so we can make sure your situation is properly addressed and work towards a resolution. We appreciate you bringing this to our attention, and we hope to restore your confidence in our team.

November 06, 2024

I do like coming to this dealership for service Although my tire pressures were not checked More

by rick.haas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Lake Chevrolet responded

Thank you for your review! We're glad to hear that you enjoy coming to Lake Chevrolet for service. We appreciate your feedback regarding the tire pressures not being checked and will ensure our team is reminded of this important detail. We look forward to seeing you again for your next service visit! Sincerely, The Team at Lake Chevrolet

November 06, 2024

Matt K was fantastic to work with. He made the process easy and we are pleased with our vehicle choice. More

by aschnug
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Kreckler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvette Lomeli
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Nov 08, 2024 -

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a fantastic experience with Matt at Lake Chevrolet. It's great to know that he made the process easy and that you're pleased with your vehicle choice. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

November 05, 2024

Extremely professional and customer focused. The buying experience exceeded my expectations! I would recommend this dealership to all my family and friends! More

by scott.h.whitmer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie Burazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maneage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lake Chevrolet responded

Thank you so much for your kind words! We're thrilled to hear that your buying experience at Lake Chevrolet exceeded your expectations. Your recommendation means a lot to us, and we look forward to assisting you, your family, and friends in the future! Sincerely, The Team at Lake Chevrolet

November 05, 2024

When I first arrived I was greeted with smiling kind faces. My car was well cared for and done in a timely manner. This is the only dealership I’ll ever go to!! More

by juliana.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Pozarski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Webler, Jonathan Colin
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Nov 06, 2024 -

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team strives to provide friendly and prompt service, and it's great to know that your car was well cared for. We look forward to seeing you again for your future automotive needs! Sincerely, The Team at Lake Chevrolet

November 04, 2024

Very friendly and customer service is great. Fit us in when things weren’t on the book. More

by jlweber7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Webler
Report | Print
Nov 06, 2024 -

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with us at Lake Chevrolet. Our team always strives to provide excellent customer service, and we're glad we could accommodate you. We look forward to seeing you again next time! Sincerely, The Team at Lake Chevrolet

November 04, 2024

I have brought my vehicle back MULTIPLE TIMES because I am almost positive the transmission is going out. They keep telling me the car isn’t doing it when they drive it which is HARD to believe because it More

by janessa.kittell.jk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Sirrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Colin, Damien Hug
Report | Print
Nov 07, 2024 -

Lake Chevrolet responded

Thank you for sharing your concerns, and I’m truly sorry to hear about the frustration you’ve experienced. We understand how unsettling it is to feel that something is wrong with your vehicle, especially as you drive it daily. Diagnosing an issue that doesn’t replicate during our inspections can be challenging, as it makes it difficult to pinpoint the exact cause. However, we take your concerns seriously and want to do everything we can to get to the bottom of this. If you’d like, we can set up a time for you to bring the vehicle in, or we can try a test drive together to better understand the symptoms you’re experiencing. Please feel free to reach out directly, and we’ll make it a priority to address this. Thank you for your patience and for giving us the chance to resolve the issue.

November 04, 2024

helpfull,friendly were able tofix the problem on a short check.professional able to get work done effiently More

by scott.sarych
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lake Chevrolet responded

Thank you so much for your wonderful review! We're thrilled to hear that you found our team at Lake Chevrolet to be helpful and friendly. It's great to know we could efficiently address your concerns. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

November 04, 2024

It’s just like any other dealership I suppose. Communication on vehicle wasn’t great and it sat there for a while so that was annoying. Not blown away but not majorly dissatisfied either. Wouldn’t More

by Heavychevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien Hug
Report | Print
Nov 06, 2024 -

Lake Chevrolet responded

Thank you for sharing your feedback with us. We understand that communication regarding your vehicle's service was lacking, and it is important to us that our customers feel well-informed throughout the process. If there is anything else you would like to discuss about your experience, please feel free to contact us directly. Sincerely, The Team at Lake Chevrolet

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