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Lake Ford

Milwaukee, WI

4.5
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,243 reviews

January 26, 2022

The whole car buying experience at Lake Ford was AWESOME! Everyone from my sales rep Alec to my financing guy were great to work with. This was my 2nd car I purchased from Lake Ford and I highly recommend More

by Bklumb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alec Van Hecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Garcia
January 26, 2022

Service advisor was fine kept me informed on progress, and let me know when it was done. The service on freezing doors was completed. And like all my buddies, fix doesn't fix freezing door problems. I More

by Jeff
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
January 26, 2022

The Service department is terrible from personnel to quality work. The model is shown as only out for customers money. More

by DeeCot3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gena Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Van Hecker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessie-service dept mgr / 1 star rating, Brad Ory, Caleb Repinski
Feb 19, 2022 -

Lake Ford responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

January 24, 2022

As always great service. I needed a new tire and rim for my 2012 Fusion. They did a great job. More

by kcmclaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
January 24, 2022

The staff at Lake Ford are efficient and courteous. Answer my questions and are helpful with their responses. More

by harmonysalon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya, Caleb Repinski
January 21, 2022

The friendly welcome and caring service that Chris Jankowski provided made our SUV purchase a pleasure. I was glad there was no selling pressure when dealing with Ryan in financing. More

by JEFFKALESSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Heine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

They are great with everything. Answered and assisted me with everything I needed help with. More

by luisqonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ory
January 19, 2022

Great and good at explanations! Felt as though I could understand and trusted them completely with my car. More

by elizabethrick18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski, Brian Teitelbaum
January 19, 2022

tthey are always friendly and concern about my needs t they are always friendly and concern about my needs professional and helpful nice to do business with. More

by arkinwi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
January 18, 2022

Waiting area is comfortable. Service techs are friendly and informative about what is needed for your vehicle More

by lindamiling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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