Lake Ford

My sales rep was very helpful. I managed to use the website and locate a car on the website. The sales representative was helpful and efficient in helping me find a car that met my needs. website and locate a car on the website. The sales representative was helpful and efficient in helping me find a car that met my needs. More

Santiago was a very good salesman! Communicates well. He was upfront and honest, no jostling around. He made the process smooth and easy. Thank you! was upfront and honest, no jostling around. He made the process smooth and easy. Thank you! More

Always a great experience at Lake Ford. Waiting area is comfortable and the service people are very nice to deal with. I'm a satisfied customer comfortable and the service people are very nice to deal with. I'm a satisfied customer More

Salesmen Alec and Alec polite and efficient. Communication was always timely and clear. I am very happy with purchase process and price. Picking up vehicle completely different. Day and time Communication was always timely and clear. I am very happy with purchase process and price. Picking up vehicle completely different. Day and time changes, then pickup process taking way longer than I was told it would. Detailing my new car took more than an hour and a half . Because of delay, Alec had very little time to go through vehicle’s feature. Ruined an otherwise great buying experience. More

Perfect We came in to get a diagnostic on the car he told us what it was he told us how much would it cost and he also told us anytime soon we can come back in to get the job done babe very very professional us what it was he told us how much would it cost and he also told us anytime soon we can come back in to get the job done babe very very professional so now we just waiting to come up with at least a dollar payment so we can I can get the job done they can start on it and come back with other down payment More

Joe was an exceptional salesman. He has a great amount of knowledge with Ford trucks and was very personable. I would refer any truck buyer to him knowledge with Ford trucks and was very personable. I would refer any truck buyer to him More

I took off of work for an appointment and was carted around by the shuttle person to learn an hour later you all did not have the part. The 0art was not coming for for 2 months. No one checked when I around by the shuttle person to learn an hour later you all did not have the part. The 0art was not coming for for 2 months. No one checked when I made the appt or when I dropped my car off. Waste of time. I won't get I'm how the driver almost got t boned because he cut in front of a car. 414-702-40000. Craig had absolutely no personality when he took care of me. More

Great communication and fast service! I dropped the car off in the morning and told him I needed the car back by the end of the day. Chuck called me with a progress report and was able to complete the repa off in the morning and told him I needed the car back by the end of the day. Chuck called me with a progress report and was able to complete the repair by 3:00 pm. More

We recently bought a 2018 Ford Explorer from Lake Ford and our salesman AJ was perfect. We are completely satisfied with the way everything went . We bought our truck seen but never driven something we’ve and our salesman AJ was perfect. We are completely satisfied with the way everything went . We bought our truck seen but never driven something we’ve never done but with AJ the process was easy and simple. He is very friendly, outgoing and we can honestly say he was a pleasure to work with . If your unsure where to start, ask for AJ a genuine nice person, not just a salesman. Thank you AJ More

Very pleased with this dealer! Santiago was an excellent salesperson and made sure to be thorough in addressing our needs. We will definitely will do business again! salesperson and made sure to be thorough in addressing our needs. We will definitely will do business again! More