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Lake Ford

Milwaukee, WI

4.3
3,954 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 3,954 reviews

March 11, 2024

Easy to work with, great salesmen, came in and walked out with a new car within 2 hours! More

by Briannaflores110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

NATHAN WAS VERY INVOLVED AND HELPFUL MAKING SURE WE KNEW ALL THE FEATURES ON OUR EXPLORER. HE ALSO ENTERED OUR PHONES FOR US. More

by skiball100
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Strickling
March 06, 2024

Wonderful, clean atmosphere and friendly employees. Our salesman Chris Jankowski was great! He didn't pressure us and when he found out we wanted to look at a specific truck while we were there with o More

by kathiroberts56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Strickling
March 04, 2024

The dealership was very easy to work with. They returned, calls very promptly. They met us partway to reduce the transit time to pick up the car. The finance person was able to get me a lower More

by Jen F. Michigan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Strickling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2024

Great Salesman and Customer. Service Purchased a used vehicle with a few hiccups, and they took care of all of them More

by Flpnfsh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Treavor Sellnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2024

Christopher was so pleasant to work with. He was not high pressure or quick to make a sale with us. WE loved our buying experience with him and will come back again in the future. Your who More

by kathiroberts56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Strickling
February 16, 2024

Pleasure working with Nathan and took delivery on my Kia stinger would be a 5 star rating but the detailing of the car was very poor. It was a used car and it wasn’t detailed like i saw the new car cars. I More

by zjaszczyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Have no idea what they are doing on the sales or financing side. Took 3 hours and everything was all in motion. Because they waited so long I know the credit unions were closed so I was ended up wit More

by Mindy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Meiselwitz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Lake Ford responded

We sincerely apologize for the disappointing experience you had during your purchase. Your feedback is extremely important to us, and we are committed to providing every customer with an exceptional buying experience. We have taken note of the issues you mentioned regarding your experience, and we will investigate and address them promptly to ensure such situations do not recur. We deeply regret any inconvenience or frustration this may have caused you. We understand the value of your time, and we will strive to make future car-buying processes more efficient and seamless. We truly appreciate your choosing us for your car purchase and hope you will give us another opportunity to serve you better. If you have any further questions or need assistance, please don't hesitate to contact us.

February 09, 2024

I bought my 2023 Ford Explorer here yesterday. The process really good. Nathan Galbraith is my sale consultant. He is really great. More

by Kim Mang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

From first phone call with our salesman, Santiago Anaya, to driving out of the lot with our new truck, the whole process was seamless. He was able to answer all of our questions and walked with us through e More

by Jason G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Santiago Anaya