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Lake Ford

Milwaukee, WI

4.5
4,255 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,255 reviews

April 26, 2025

Micah explained what I needed so I could understand the process. I love that they will pick up your vehicle and return it! More

by dtresider
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
April 26, 2025

Helpful, kind and responsive And the communication was clear and kind. Often when I go into a dealership as a woman I feel talked down to... but not with Anthony. He was wonderful. More

by Maggycollin
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Proano
April 26, 2025

Micah was attentive . The Employees that I ran across were helpful and courteous, soda was warm other that that I can't complain More

by Ribota123
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
April 25, 2025

Very cooperative and helpful. Allowed us to compare two vehicles with similar mileage, cost, and options to help us make a decision. We arrived around 9:30 AM. They had our cre More

by Robert.L.Macgregor.civ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Potts
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisa Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Very helpful, direct and transparent, Mike was able to assist and resolve quickly, with every aspect and issue I had. Organized, systematic, calm, straightforward. Best Ford interaction I have had . I More

by westmacott91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Appointment was on time and efficient. My vehical was clean and completed correctly when I picked it up More

by Rbaum2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Thank you to both Christian and Tony at Lake Ford ~ Milwaukee for helping me shift smoothly into my new gorgeous Jeep Cherokee Trailhawk. From the moment I rolled onto the lot, they steered the process More

by charlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Potts
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Very professional and helpful I was treated very well I would definitely recommend lake forest More

by Larrysmoke30
Recommend Dealer
Yes
Employees Worked With
Christopher Jankowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Meiselwitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

I loved the way that they didn’t just do my oil change but checked the whole out and made adjustments as needed. I’ve never been to a ford dealer that did that More

by mdolson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Proano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Is very bed customer servic. Didn't wanna give me bite the receipt because I didn't want to spend that much money for very simple fix.. Overcharge me for diagnostic. It didn't ta More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Sorensen
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Lake Ford responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. To prevent any confusion about diagnostic costs, we collect a signed authorization at the beginning of each visit. This ensures transparency and that no charges come as a surprise. If this step was missed during your visit, we would like to know so we can address it internally. Please feel free to contact us directly or ask for a manager so we can look into this further. Thank you again for your feedback, it helps us improve.

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