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Lake Ford

Milwaukee, WI

4.5
4,755 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs. Lake Ford's Service Center offers a full line of services including: -Express Oil Change Center -Rental Vehicles Available -After Hours Vehicle Drop Off -After Hours Key Drop Off -Complimentary Car Wash After Each Service Visit -Complimentary 21 Point Inspection After Each Service Visit
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4201 S 27th St

Milwaukee, WI

53221

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Showing 4,755 reviews

August 22, 2026

Billy was very helpful, pleasant and answered all our questions we had. He made the purchase of my RX350 an exciting one. I will definitely be back. More

by Kenfil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Stolzmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2026

Great made easy was the radio price ridiculous yes but service was great Good communication More

by johnny.schaeffer
Recommend Dealer
Yes
Employees Worked With
Micah Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Edwards
August 21, 2026

Michael is God sent, such a wonderful and helpful person realy goes out of his way to help. Over all experience was over the top will recommend lake ford and Michael to anyone. More

by littlemichell4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2026

I have always brought my truck to Lake Ford because everybody has been very friendly and very helpful! It is also close to my home and easy to get to. I had a Ford at my last job and brought it there a More

by Joe@northernrs.com
Recommend Dealer
Yes
Employees Worked With
Lucas Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucas Sorensen
August 19, 2026

I recently purchased a Ford Explorer from out of state. I had never been through the process of purchasing a vehicle remotely, but Nathan Vazquez and the rest of the team at Lake Ford made the transaction More

by fspawlak
Recommend Dealer
Yes
Employees Worked With
Nathan Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2026

Brought the car in 2 times for AC not working. Was not fixed both times and dropped off at my house without an explanation as to why it was not fixed. All the while it was 90 plus degrees outside. More

by Emmamunkvold14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas Sorensen
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Lake Ford responded

We’re sorry to hear how frustrating this experience was, especially having to bring your vehicle back multiple times. Our team recognized that there was an issue and continued working to identify the cause. With many vehicle repairs, particularly electrical and A/C concerns, it can take more than one diagnostic step to pinpoint the exact component causing the problem. We do not believe in simply replacing multiple parts at once when it is not necessary. That can waste parts and, more importantly, cost you money, or cost the manufacturer money if the vehicle is still under warranty. Our technicians are required to follow the manufacturer’s diagnostic process and work through a process of elimination before replacing components. We also offered to drop the vehicle back off at your home at no charge as a convenience, so you would not have to make another trip to the dealership while we worked through the concern. We’re glad the A/C was ultimately repaired, but we understand that the time it took to get there was frustrating. Regarding the tire recommendation, our technicians make recommendations based on the condition and safety of the tires rather than simply the age or mileage of the vehicle. We understand your surprise given that you purchased the vehicle new less than two years ago and have only put approximately 16,000 miles on it, and we’re happy to review the inspection findings with you. We appreciate your feedback and would welcome the opportunity to discuss your visits and the repairs with you directly. Our goal is to properly diagnose and repair the vehicle while avoiding unnecessary parts and expenses for our customers.

August 17, 2026

I had a great experience with Lake Ford and couldn’t be happier with how everything turned out. The entire team was friendly, professional, patient, and genuinely worked hard to make sure I ended up in the More

by MIKESTEVENS1989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malakai Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2026

My sales person was absolutely fantastic to work with. Thorough, responsive, and listened to what my needs were. They didn’t have a truck on the lot so he went and found it. Absolutely what I was look More

by Mmcrass4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zackary Mcmurtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2026

I received a great customer care treatment at Lake Ford since the first moments I started business with the dealership. We went together through several challenges, and all the staff members I interacted w More

by snowfarms
Recommend Dealer
Yes
Employees Worked With
Brock Ellerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Ellerson
August 13, 2026

Everyone but the financial person was great. The financial person didn’t walk through anything and just wanted me to sign everything. Even when I didn’t want the warranty just tried pushing it a More

by xphantomgunnerx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Meiselwitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Galbraith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Florian
1.0
This rating includes all reviews, with more weight given to recent reviews.
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