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Lake Ford
Milwaukee, WI
4,243 Reviews
Lake Ford has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Lake Ford offers competitive pricing for your automotive maintenance needs.
Lake Ford's Service Center offers a full line of services including:
-Express Oil Change Center
-Rental Vehicles Available
-After Hours Vehicle Drop Off
-After Hours Key Drop Off
-Complimentary Car Wash After Each Service Visit
-Complimentary 21 Point Inspection After Each Service Visit
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 4,243 reviews
July 05, 2022
This team is one of a kind. It is why I have always chosen to purchase and service my vehicles at Lake Ford. They are honest! It is not about cost it’s about service and loya It is why I have always chosen to purchase and service my vehicles at Lake Ford. They are honest! It is not about cost it’s about service and loyalty. More
by RafaelCetina
Verified CustomerEmployees Worked With
Other Employees :
JJ, Craig Prochaska, Daniel Garcia, Brian Teitelbaum
July 04, 2022
Suggest me to repair total 12 hours. Poor services, wasting time on minor repair that should be less than three days. But it took 10 days and wasting my time and cost more my rental fee. Poor services, wasting time on minor repair that should be less than three days. But it took 10 days and wasting my time and cost more my rental fee. did not keep what you promise to finish on time. More
by Pumpau
July 04, 2022
Great customer service, it was smooth and seem less process during my visit. Will continue to go here. process during my visit. Will continue to go here. More
by mariacponce
June 28, 2022
I was able to get an appointment quickly although it wasn’t really needed. I was told it would take about an hour and didn’t feel like waiting so came home which isn’t that far away.They notified me in wasn’t really needed. I was told it would take about an hour and didn’t feel like waiting so came home which isn’t that far away.They notified me in about a half hour that the work was done! I have always been happy with their work 😊 More
by Pat Widiker
Employees Worked With
June 28, 2022
This is my 4th vehicle from Lake Ford. I've had great experiences all 4 times. They try to go above and beyond to get your satisfaction. Love my new Ford!! I've had great experiences all 4 times. They try to go above and beyond to get your satisfaction. Love my new Ford!! More
by annaj575
Employees Worked With
Joseph Sardina, Daniel Garcia
June 28, 2022
Fast service and quality work. Easy to deal with and make appointments. Little confused sometimes on maintenance work that needs to be done. Easy to deal with and make appointments. Little confused sometimes on maintenance work that needs to be done. More
by paul@bct-us.com
Employees Worked With
Craig Prochaska
June 28, 2022
Could not figure out what was wrong with my explorer even though it's a bealer ship. Should have everything there to figure out the problem. Not tell me there working on it and drove by twice and it was sitt though it's a bealer ship. Should have everything there to figure out the problem. Not tell me there working on it and drove by twice and it was sitting in the same spot. Then tell me I have to reschedule. Cost me 100.00 an hr to drive there and miss 2 hrs of my work. Received a call from lake ford 20 min after the posting to clear up any issues. The parts some how showed up that same afternoon. Waiting on getting a call to get explorer in to replace parts. Thanks to Angelo Gagliano More
by kph.hendekevin
Employees Worked With
Angelo Gagliano
June 27, 2022
Took our vehicle in to get some problems evaluated. They did a good job on the evaluation, very thorough and that price was fair. However the quotes for the recommended repairs were quite high. I wil They did a good job on the evaluation, very thorough and that price was fair. However the quotes for the recommended repairs were quite high. I will be doing the repairs myself for considerably less, of course then it’s my time and labor. More
by davejornlin
Employees Worked With
Craig Prochaska
