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Lakeland Volkswagen
Lakeland, FL
2,489 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,489 reviews
February 14, 2024
Went in knowing what we wanted. They were professional, quick, and had us out the door with the car we wanted in under an hour. They were professional, quick, and had us out the door with the car we wanted in under an hour. More
by aranhissam
Verified Customer
Helpful February 11, 2024
Very friendly. Gave us a very good discount. Offered solution when we encountered a problem. They were flexible to make it happen. Overall we left the dealership wi Gave us a very good discount. Offered solution when we encountered a problem. They were flexible to make it happen. Overall we left the dealership with the car we wanted very satisfied. More
by antoinenaaman
February 10, 2024
Great customer service,It was an easy process through out the entire time Great customer service,it was an easy process all through the entire time I was there the entire time Great customer service,it was an easy process all through the entire time I was there More
by jfalejandro1
February 10, 2024
Nice stay. Repaired my car as requested. Found another problem. Matt explained the full situation and options. Repaired my car as requested. Found another problem. Matt explained the full situation and options. More
by HIPPCHENK
February 10, 2024
It was okay It's all I got I don't have anything to complain about Thanks complain about Thanks More
by slappy7130
February 09, 2024
Melissa is always very helpful, thorough, knowledgeable and friendly. I have also worked with the other advisors there and have always had a great experience. The seating in the waiting room is very comfor and friendly. I have also worked with the other advisors there and have always had a great experience. The seating in the waiting room is very comfortable and the coffee and water is a plus! Thank you! More
by SRAYBORN1
Employees Worked With
Melissa?
February 09, 2024
Amazing customer service Matt is a great service advisor and always provides great customer service and always provides great customer service More
by kimbrel.heather01
February 09, 2024
Ashley was very helpful and pleasant. The mechanic, however, originally said I need new back brakes. When I pointed out having them replaced 10,000 miles prior, they reevaluated the brake The mechanic, however, originally said I need new back brakes. When I pointed out having them replaced 10,000 miles prior, they reevaluated the brakes and said they did not require replacement. Seems questionable practice to me. More
by scottheadley
February 08, 2024
Wonderful experience! ! Love your staff! From the day we purchased my vehicle to every single visit to have my car serviced, I have been beyond happy! Your staff is so genu ! Love your staff! From the day we purchased my vehicle to every single visit to have my car serviced, I have been beyond happy! Your staff is so genuine, kind and efficient! I truly appreciate their wonderful customer service! I would give Matt an A++!!!! Very thankful we found your dealership!!! More
by dancequest7
