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Lakeland Volkswagen

Lakeland, FL

4.3
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,913 reviews

July 21, 2022

Quick and the best customer service. Communication was fantastic. I will only go there for any type of car service. Thank you, guys. More

by ohwow52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 21, 2022

Good service but 2. 5 hrs for an oil change (with an appointment) it not convenient. More

by donnabryant65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 21, 2022

The dealership was great, had a timely response. Took great care of me and fixed my SUV in a timely manner. More

by Brenda King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 20, 2022

We have purchased at least 10 cars from this dealership. We keep going back because they don't play "Dealer Games". More

by Taylormb1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Fabulous experience. VW recall airbag. Took the car on time. Got it back within 15 mins of their quote.. No unnecessary paperwork. Professional staff. Nice waiting More

by LORNA_MCINTYRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
July 18, 2022

Service was quick, communication was great. Price was ok. Service advisor was friendly and talkative More

by lazyhammer1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
July 17, 2022

Just bought vw number 12 and Hunter made it super easy. Nice to shop at a dealer who care about their customers. More

by Taylormb1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2022

Straightforward diagnosis and explanation. A little pricey for repairs, but expected. The appointment process was easy and made it an easy choice. More

by alonzothompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
July 15, 2022

My experience was great! Everything went smoothly and extremely fast. I was able to come on my lunch break from work to buy my new car. Hunter helped me out and was so kind a More

by SHOUSER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
July 15, 2022

Quick and good service great customer service parts take awhile to come it but I think it was the part fault but overall good service More

by Morales14510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg
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