Back

Lakeland Volkswagen

Lakeland, FL

4.3
2,929 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 2,929 reviews

May 19, 2022

Everyone was very courteous and knowledgeable of the product line. I felt at ease on both visits. More

by j_honey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Mendez Mounier
May 19, 2022

Friendly personnel who care about the customer. Efficient employees who know their jobs very well. More

by R Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman, Matthew Lindberg
May 19, 2022

Matt is always great and responsive every time I come into the service center. He was short staff and still made time. More

by RESHEMIAJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
May 18, 2022

Hiram and Bradley were outstanding. What an easy transaction. Would highly recommend Lakeland VW to anyone in the Florida area. I drove past many dealerships to great customer service a More

by bryan.ciervo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier, Bradley Frazier
May 17, 2022

I wanted to say Thank you to Trey @ Lakeland VW, he was professional and friendly. This was the easiest car buying process I’ve ever had. He was very knowledgeable about the VW Tiguan. He took his time and More

by Nicole H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence "Trey" Chapman
May 17, 2022

I would like to thank Jeff in service and Ron in parts for keeping me informed while we waited for parts for almost a month. When the parts arrived , the was done in a timely fashion. More

by vincentsimmonsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Perard
May 17, 2022

Everyone was very kind and helpful. They were willing to do what they needed to do to get my car fixed More

by peymac12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
May 16, 2022

Courteous staff and fast services accept taking a little longer for an appointment to get the vehicle for services. They take time to explain what needs to be done on vehicle and do inform the status of the More

by drkhiev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
May 16, 2022

Everyone is polite. Everyone welcoming and I can tell it’s an welcoming environment. Everyone show gratitude More

by lora.jennifer29@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg, Anthony McCalla
May 14, 2022

After completing oil change, no one came to let me know of any services that was needed. The vehicle was ready to go. I asked about A/C filter, they had it checked at that moment. Didn't know if air filt More

by montey5431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall
...
129
...