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Lakeland Volkswagen

Lakeland, FL

4.3
2,958 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,958 reviews

March 17, 2022

Did a good job being very accommodating and quick, yet thorough, with the deal of the car we bought. More

by tjhart1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Frazier
March 17, 2022

Went above and beyond for us the best service I have ever received anywhere . We usually have chevys and they have never ever repaired anything for us under warranty. I am shocked and amazed at how this was More

by jessica.ortiz1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Perard, Matthew Lindberg, Anthony McCalla
March 17, 2022

Slow service, lack of communication and incomplete work. It took my vehicle being completely unsafe to drive for repairs to be complete. More

by chargoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Perard
March 16, 2022

Went above and beyond to help us! Very kind and helpful I have never received better service anywhere More

by angelicao1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg, Anthony McCalla
March 16, 2022

Great work and good prices every visit! ! I love the atmosphere in store when I have some lengthy work being done. 5 🌟's More

by collosaltv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg, Anthony McCalla
March 15, 2022

Michelle was very professional and efficient. She was very busy but still made me feel like the only customer there. Overall a good experience. Hoping the service dept is as good. More

by gitler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Frazier
March 15, 2022

Sales and Business teams were great to work with. Low pressure, but very helpful and accommodating. More

by bradmccoyx24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Frazier
March 11, 2022

Service department serviced in a very timely manner and did what services were asked for. More

by stephanieodom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg, Anthony McCalla
March 10, 2022

Fast, On Time and Affordable! Updated waiting room made waiting for my car much more pleasurable. More

by alison14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony McCalla
March 10, 2022

Jeff is amazing! We almost traded in our Volkswagen Tiguan over the summer because of the horrible service we received from someone while he was out. I was SO happy t More

by AMBERCOLOREDREAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
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