Lakeland Volkswagen

This was my third dealership in two days. I had a wonderful buying experience. The staff was very knowledgeable, helpful and friendly. wonderful buying experience. The staff was very knowledgeable, helpful and friendly. More

Customer service was outstanding. Even the sales rep was great. I would recommend this dealership to everyone. I will be purchasing my son next car from here. great. I would recommend this dealership to everyone. I will be purchasing my son next car from here. More

They were not very helpful or polite. This has not been first time we have an issue at that dealership. That is why we didn’t get it there to begin with first time we have an issue at that dealership. That is why we didn’t get it there to begin with More

Had a great experience buying our Jetta & have had very good experiences when taking in for service. The staff is very friendly. good experiences when taking in for service. The staff is very friendly. More

It's quite obvious why I keep coming back to Lakeland It's quite obvious why I keep coming back to Lakeland Volkswagen and don't mind the driving from Orlando is because of the great service that I get f It's quite obvious why I keep coming back to Lakeland Volkswagen and don't mind the driving from Orlando is because of the great service that I get for my 2017 Passat. The staff takes care of costumers professionally and the waiting area is clean and complies with covid safety measures. More

Trey was great! He kept an eye out for the vehicle we wanted and called us when one arrived. He was super helpful and the entire experience was quick and easy. wanted and called us when one arrived. He was super helpful and the entire experience was quick and easy. More

Bought a brand new VW Taos. Took it back in because the check engine light was on. Was told they would have to replace the fuel pump, but we would have to wait 3 weeks for the part, so we took the Taos bac check engine light was on. Was told they would have to replace the fuel pump, but we would have to wait 3 weeks for the part, so we took the Taos back home (apparently it was still drivable). We returned to have the pump installed, but after we left the check engine light came back on, so back to the dealer. Then they tell us the engine needs a new part. But they have no idea when it will arrive. At this point we’ve spent our entire day waiting at the dealer, but at least they sent us home in a new Tiguan for a loaner. Nice guys, but this is frustrating and wasting a lot of our time. Sure hope we didn’t buy a lemon. More

Would not recommend lack of Knowledge Then tell you two different things they don’t know the server visor don’t really know what he’s talking about different things they don’t know the server visor don’t really know what he’s talking about More

I have used the service department many times and they are always friendly and courteous. are always friendly and courteous. More

My second purchase at this dealer and second time I enjoyed to make business with Michelle. She's great!!!! About the dealer, the only one that is not charging over MSRP!!! enjoyed to make business with Michelle. She's great!!!! About the dealer, the only one that is not charging over MSRP!!! More