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Lakeland Volkswagen
Lakeland, FL
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
January 05, 2022
Both car salesperson Michelle and dealership manager were very professional and attentive . Took my needs in consideration when showing me options .Michelle kept me informed of all steps taken to obtain the very professional and attentive . Took my needs in consideration when showing me options .Michelle kept me informed of all steps taken to obtain the model and color desired.Transaction was quick and smooth. More
by soniaburgo
Verified Customer
January 04, 2022
The personal are well capable and knowledgeable of their business. Take time for the customer business. Take time for the customer More
by mrhernandez707577
January 03, 2022
Quite rude people here. Had to calm down the service department cause they were so upset that day apparently and had a terrible attitude. We left and went to a different dealership that day due to the o department cause they were so upset that day apparently and had a terrible attitude. We left and went to a different dealership that day due to the overall rudeness. More
by Connor
Employees Worked With
Lawrence "Trey" Chapman, Jeff Perard, Anthony McCalla
January 03, 2022
It has good mechanics, good customer service and pretty decent coffee. Work was done in a timely manner and updates were provided by the appropriate personnel. decent coffee. Work was done in a timely manner and updates were provided by the appropriate personnel. More
by scottbdickie17
Employees Worked With
Anthony McCalla
December 30, 2021
This was my third dealership in two days. I had a wonderful buying experience. The staff was very knowledgeable, helpful and friendly. wonderful buying experience. The staff was very knowledgeable, helpful and friendly. More
by Shawntae
Employees Worked With
Lawrence "Trey" Chapman, Bradley Frazier, Anthony Walker
December 30, 2021
Customer service was outstanding. Even the sales rep was great. I would recommend this dealership to everyone. I will be purchasing my son next car from here. great. I would recommend this dealership to everyone. I will be purchasing my son next car from here. More
by strawberr8346
Employees Worked With
Jeff Perard, Hunter Jackson
December 28, 2021
They were not very helpful or polite. This has not been first time we have an issue at that dealership. That is why we didn’t get it there to begin with first time we have an issue at that dealership. That is why we didn’t get it there to begin with More
by cg15058
Employees Worked With
Bradley Frazier, Hunter Jackson
December 21, 2021
Trey was great! He kept an eye out for the vehicle we wanted and called us when one arrived. He was super helpful and the entire experience was quick and easy. wanted and called us when one arrived. He was super helpful and the entire experience was quick and easy. More
by Tphelps909
Employees Worked With
Lawrence "Trey" Chapman, Bradley Frazier
December 21, 2021
It's quite obvious why I keep coming back to Lakeland It's quite obvious why I keep coming back to Lakeland Volkswagen and don't mind the driving from Orlando is because of the great service that I get f It's quite obvious why I keep coming back to Lakeland Volkswagen and don't mind the driving from Orlando is because of the great service that I get for my 2017 Passat. The staff takes care of costumers professionally and the waiting area is clean and complies with covid safety measures. More
by lexdg
Employees Worked With
Anthony McCalla
