Lakeland Volkswagen

Very easy to work with. Love the Jetta SEL. They had lots of inventory. Easy location and very friendly and helpful in answering all the questions you have. lots of inventory. Easy location and very friendly and helpful in answering all the questions you have. More

This was by far the best experience I've had at a dealership...and I work at one! I drove from Jacksonville, FL to look at a 2018 VW Passat with black leather interior that I saw online, but when I dealership...and I work at one! I drove from Jacksonville, FL to look at a 2018 VW Passat with black leather interior that I saw online, but when I arrived they had another 2018 VW Passat with beige interior and slightly less mileage on the lot. Within 5 minutes of arriving we were greeted by a salesman, who then brought us inside and introduced us to Hunter. Hunter did an excellent job of explaining the price and the certified warranty. Once we agreed on the price, we were in and out of the finance department within 30 minutes. Their prices are super competitive and they include the price of the Certified Pre-owned Warranty in the total price advertised, unlike a majority of other dealerships. My only regret is that I don't live closer. I'd love to service my vehicle at this dealership, but 3 hours is a long way to drive for an oil change. More

I purchased a 2021 Jetta SE for my daughter yesterday. I cannot even begin to explain how amazing the process was. I spoke to Trey Chapman earlier in the week and explained that I was skeptical about their cannot even begin to explain how amazing the process was. I spoke to Trey Chapman earlier in the week and explained that I was skeptical about their pricing. The dealer website was listing the car at a price that was at least $2,400 less than any other dealer from Hillsborough, Pinellas, Sarasota...I was sure there was a catch. Trey simply told me “no, that’s the price for anyone who walks in the door.” And he was right. He was absolutely incredible, first class, and a pleasure to meet and work with. Between Wednesday and Friday, when I could break away from work to get there, we corresponded via text and took care of all the details so that my in dealer time (including a trade-in) took less than 20 minutes. My daughter was completely crazy when she got home from school. I cannot say enough about my experience. I now know that the “big box” dealers around the Tampa Bay region do not care about the true customer experience and giving the best deal...the “mom and pop” Lakeland VW dealer blew them all away. More

Hiram and Anthony were both extremely knowledgable and helpful. They made the entire car buying experience seamless and enjoyable. Larry was great in the financing office and helped my first car buying ex helpful. They made the entire car buying experience seamless and enjoyable. Larry was great in the financing office and helped my first car buying experience go smoothly. More

Great customer service. Promptly addressed all my issues. Reached out and communicated well what needed to be done. Was easy to make appointment and was able to get in quickly. Reached out and communicated well what needed to be done. Was easy to make appointment and was able to get in quickly. More

Great! Trey was fantastic to deal with. He made me feel very comfortable and no pressure whatsoever. Came from Orlando and have recommended this dealership to friends. I thank you for an enjoyable experie very comfortable and no pressure whatsoever. Came from Orlando and have recommended this dealership to friends. I thank you for an enjoyable experience. More

Thank You Lakeland Volkswagen! We couldn’t ask for a Thank You Lakeland Volkswagen! We couldn’t ask for a more humble, honest, informative, and caring salesperson! We HIGHLY recommend ANTHONY WALKER! Thank You Lakeland Volkswagen! We couldn’t ask for a more humble, honest, informative, and caring salesperson! We HIGHLY recommend ANTHONY WALKER!! If you are looking for a new vehicle ...ask for him! You will be very happy that you did! He not only does his job very well but he goes above and beyond to make sure you are Happy through your whole experience there! He genuinely cares....it’s not about just making a sale. This is what makes Anthony stand out! We have bought many cars in our life...and never had a salesperson quite like him before! We were Highly impressed! My husband is absolutely loving his new toy! This fully loaded GTI SE is simply amazing and super fun! Anthony ...best of luck to you! May life always be good to you! I’m glad our paths have crossed. 😊 Many Thanks, Robin & Melissa Santoro Sarasota, FL More

Highly recommend! Great price! Honest and professional. Drove from West Palm Beach to Lakeland and it was well worth it. I would recommend to anyone who wants a new vs used car for same price. Drove from West Palm Beach to Lakeland and it was well worth it. I would recommend to anyone who wants a new vs used car for same price. More

I had a pleasant experience getting my car at this dealership. I had been anticipated a bad experience because of negative experiences I had in the past and I am glad they didn't treat me like others dealership. I had been anticipated a bad experience because of negative experiences I had in the past and I am glad they didn't treat me like others I have been to. More

I was greeted with friendly service representatives. A nice gentleman offered me a bottled water while I waited. My service was quick! Always great customer service at Lakeland VW! nice gentleman offered me a bottled water while I waited. My service was quick! Always great customer service at Lakeland VW! More