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Lakeland Volkswagen

Lakeland, FL

4.3
2,961 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,961 reviews

April 26, 2021

The process of buying my Atlas was very easy! Bradley was great. The service afterwards has been horrible! Im still waiting on my tire refund a year later. The service center is horrible. They had my Atlas f More

by Beetini
Customer Service
Recommend Dealer
No
Employees Worked With
Bradley
April 22, 2021

Complete turn around from last time I was there in 2020 more customer oriented prices still on the high side but a DEALERSHIP OK thanks More

by mepeace_pjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard, Matthew Lindberg, Christina Lish
April 20, 2021

The sales rep was nice and polite . However she did not take the time to show or talk about the features on the car that I purchased or go over any detail about the Car . Most of her time was spent runnin More

by sarrindell1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

This dealership is refusing to find a solution to our 2019 Atlas (that we bought from them) that keeps dying in traffic. My wife and kids NEED a reliable car , but this $40k car is NOT that. The level of More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Christina Lish
Jul 13, 2021 -

Jeremy responded

The saga continues. I’m at my wits end with this stupid Atlas and dealership. How is it possible a car can be this horrible and the dealership has no clue how to fix it. This issue is know nationwide by thousands of people. I guess I’ll have to do some consulting to determine my next action.

April 19, 2021

Excellent from beginning to end, best experience buying a car I've had... quick and painless. No hassel, Matt was very easy to work with More

by kmase2368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Blanchard
April 18, 2021

First off, my mom was in town the weekend of Easter, we pulled into the service department at last minute without and appointment because her tire light was going off, Jeff took care of us and the staff at More

by deanabrower22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence "Trey" Chapman, Jeff Perard, Anthony Walker
April 16, 2021

I m very happy ,with my new Tiguan. 2021 R line!!And I I m very happy ,with my new Tiguan. 2021 R line!! And I recomend this place to my friends, I both 3 cars so far there!! More

by ROSADOFAM71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiram Mendez Mounier, Jeff Havard, Lawrence "Trey" Chapman
April 16, 2021

Was very happy with my service, staff was very friendly. Went in for an oil change but was unaware it would take a couple hours so they offered me a ride home so I didn't have to wait. Thought they really w More

by CSMEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
April 14, 2021

Lakeland VW made the process of buying our Atlas cross sport easy. He was professional, knowledgeable and honest. He provided his services with integrity and with great attention to details. The dealersh More

by wishbone48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRYAN, FINANCIAL, Matthew Blanchard
April 14, 2021

The.team here are always nice and helpful when you need your car serviced. I would recommend this dealer to any one who wants there car fixes More

by WATKINS.JESSIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
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