
Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The process of buying my Atlas was very easy! Bradley was great. The service afterwards has been horrible! Im still waiting on my tire refund a year later. The service center is horrible. They had my Atlas f great. The service afterwards has been horrible! Im still waiting on my tire refund a year later. The service center is horrible. They had my Atlas for a whole week to replace my radio that was acting glitchy & I told Christina I think I have an issue with my coolant. I had to add coolant twice already. Service advised me that I had a leak. A week later I get my car back & im still dealing with a coolant warning. I tried following up with Christina and everytime I call I’m told shes at lunch or busy. Buying a car is the easiest part but what really matters is this dealership keeping its word on taking care of you afterwards! More
Complete turn around from last time I was there in 2020 more customer oriented prices still on the high side but a DEALERSHIP OK thanks more customer oriented prices still on the high side but a DEALERSHIP OK thanks More
The sales rep was nice and polite . However she did not take the time to show or talk about the features on the car that I purchased or go over any detail about the Car . Most of her time was spent runnin take the time to show or talk about the features on the car that I purchased or go over any detail about the Car . Most of her time was spent running back and forth asking her manager question. She lack passion passion for her job. The finance person and Manager was amazing knowledgeable took the time to explain and ask questions. I did mention to Michelle on her follow up call that I was just trying to figure thing out. She did not have the courtesy to ask what I was trying to figure or go the extra mile . More
This dealership is refusing to find a solution to our 2019 Atlas (that we bought from them) that keeps dying in traffic. My wife and kids NEED a reliable car , but this $40k car is NOT that. The level of 2019 Atlas (that we bought from them) that keeps dying in traffic. My wife and kids NEED a reliable car , but this $40k car is NOT that. The level of customer service is a flat ZERO! Even though it’s under warranty, they claim there is no fix, and they DON’T CARE. This service department is worthless!! More
Excellent from beginning to end, best experience buying a car I've had... quick and painless. No hassel, Matt was very easy to work with car I've had... quick and painless. No hassel, Matt was very easy to work with More
First off, my mom was in town the weekend of Easter, we pulled into the service department at last minute without and appointment because her tire light was going off, Jeff took care of us and the staff at pulled into the service department at last minute without and appointment because her tire light was going off, Jeff took care of us and the staff at VW were so amazing, the first time experience was amazing due to Jeff. This prompted us to go to VW the next week to look for a car based on how we were treated! Anthony and Trey were wonderful! I’m in my first lease and love it, everything was explained perfectly and to feel a part of the family was a top notch experience. VW lakeland keep doing what you are doing! Your employees are amazing and I have 110% piece of mind in my new lease! Super professional, great deals! A++ The Brower’s More
I m very happy ,with my new Tiguan. 2021 R line!!And I I m very happy ,with my new Tiguan. 2021 R line!! And I recomend this place to my friends, I both 3 cars so far there!! I m very happy ,with my new Tiguan. 2021 R line!! And I recomend this place to my friends, I both 3 cars so far there!! More
Was very happy with my service, staff was very friendly. Went in for an oil change but was unaware it would take a couple hours so they offered me a ride home so I didn't have to wait. Thought they really w Went in for an oil change but was unaware it would take a couple hours so they offered me a ride home so I didn't have to wait. Thought they really went above and beyond. More
Lakeland VW made the process of buying our Atlas cross sport easy. He was professional, knowledgeable and honest. He provided his services with integrity and with great attention to details. The dealersh sport easy. He was professional, knowledgeable and honest. He provided his services with integrity and with great attention to details. The dealership was very clean and appeared well organized. There was no need to haggle as the pricing was fair. Definitely, worth a trip to Lakeland VW if you are considering any VW vehicles and ask for Mathew. Thank you Mathew, I'm super happy with my vechicle. Thanks again for your help! More