Lakeland Volkswagen
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Will look for new service company Too hard of a sales pitch, too pushy. Too expensive. Pushed wipers sale 4 times, plus said service tech recommended because very streaky. Car was to Too hard of a sales pitch, too pushy. Too expensive. Pushed wipers sale 4 times, plus said service tech recommended because very streaky. Car was to be washed but if they did it has just a spray down and window was never washed and bugs still covered it. If they tried them the bugs would have been streaked across window. But no still laid where they died. More
Michelle 2012 Golf R I could not have been more pleased with my experience at Lakeland Volkswagen. My sales person Michelle Bar was absolutely amazing. I found my Golf R o I could not have been more pleased with my experience at Lakeland Volkswagen. My sales person Michelle Bar was absolutely amazing. I found my Golf R on auto trader which is where she got my lead from. The amount of professionalism she exuded was beyond impeccable. I drove 3 hours from Naples to look at the vehicle. Michelle texted with me to ensure I arrived safely and greeted me with a nice big smile when I arrived at the dealer. She was more like a family member then a person selling me a vehicle. She was not pushy and she understood and met my needs without question. She even came in on her day off to make sure I was taken care of. The whole staff at Lakeland Volkswagen did an amazing job. From finance to detail. Great job everyone and thank you for your amazing service and for my dream vehicle. Sincerely, Brian Watt More
Smooth process This small feels like home dealership is where its at. Everyone is so nice. I had so many repetitive questions and they did not make me feel like i wa This small feels like home dealership is where its at. Everyone is so nice. I had so many repetitive questions and they did not make me feel like i was annoying them. Israel our sales agent was super nice. More
Hiram is AWESOME We have leased 3 cars from Lakeland VW. Each time Hiram has helped us and have tried to make the process as simple as possible! He never ceases to ama We have leased 3 cars from Lakeland VW. Each time Hiram has helped us and have tried to make the process as simple as possible! He never ceases to amaze me! Always very helpful and yes would highly recommend him & the dealership. More
Oil Change Service Service was good and prompt. I was able to get in at the last minute without any problems. Jonathan was on the ball. Thanks for the great service team Service was good and prompt. I was able to get in at the last minute without any problems. Jonathan was on the ball. Thanks for the great service team. More
Very satisfied with this dealership! The service department is friendly, professional, and always puts the customers first. A big thank you to that team for completing needed work followi The service department is friendly, professional, and always puts the customers first. A big thank you to that team for completing needed work following the purchase. More
Visit Lyndsay provided excellent customer service from start to finish. I have no complaints and I will definitely be returning. She was very helpful in per Lyndsay provided excellent customer service from start to finish. I have no complaints and I will definitely be returning. She was very helpful in person and via phone. More
60,000 mile service Service department explained and issued paperwork that showed how often different things should be done and how much for each service. That took a lot Service department explained and issued paperwork that showed how often different things should be done and how much for each service. That took a lot of fear out of me feeling like they were trying to rip me off.👍🏾👍🏾👍🏾For that. More
It was awesome Everything was how it should be, the team there fixed my car as soon as they could. The loaner car was clean and ready to go once I dropped my car off Everything was how it should be, the team there fixed my car as soon as they could. The loaner car was clean and ready to go once I dropped my car off. More
Happy as can be!! I am very pleased with my new 2019 Passet! It was truly worth the 3 1/2 hour drive from Jacksonville, Florida to Lakeland. I experienced top notch I am very pleased with my new 2019 Passet! It was truly worth the 3 1/2 hour drive from Jacksonville, Florida to Lakeland. I experienced top notch customer service from my sales consultant, Michelle. She was very knowledgeable and was able to answer all my questions. At no time, did I feel pressured to make my final decision either by Michelle Barrett or Jared Miller, the Finance Director. I know I got the best possible deal on my Passet because I had searched other dealerships throughout Florida and no one compared to Lakeland. The employees at Lakeland VW make you feel welcome and a part of their family. I am very proud to drive my new Passet! More