Lakeland Volkswagen

Nice showroom - kind personnel Timely in appointment Nice showroom - kind personnel Timely in appointment time - not sure why it takes an hour and a half for an oil change but ... I know they are thoro Nice showroom - kind personnel Timely in appointment time - not sure why it takes an hour and a half for an oil change but ... I know they are thorough. More

Hiram was fantastic to work with! No sales pressure. Very knowledgeable. Made us feel welcome and appreciated. Great buying experience. Atlas Cross Sport SEL Premium R-Line. knowledgeable. Made us feel welcome and appreciated. Great buying experience. Atlas Cross Sport SEL Premium R-Line. More

We arrived somewhat early and we were greeted and taken care of right away Work was done and soon we were on our away again. Top rate service care of right away Work was done and soon we were on our away again. Top rate service More

Bought a new car on Sunday and the process was smooth and quick. Buying a new car is not a fun event but was pleased with my transaction on Sunday. quick. Buying a new car is not a fun event but was pleased with my transaction on Sunday. More

Trey is a true professional. Made our experience so great that we’ve been telling our close friends they must call him when buying a car. that we’ve been telling our close friends they must call him when buying a car. More

We had a phenomenal buying experience last week! Trey portrayed the epidemony of what customer service should be. We are customers for life. I highly recommend VW Lakeland! portrayed the epidemony of what customer service should be. We are customers for life. I highly recommend VW Lakeland! More

Great service as usual. The only thing I would say was not good was that mask compliance should be enforced with employees during this time. One of the employees had a surgical mask on but it was below h not good was that mask compliance should be enforced with employees during this time. One of the employees had a surgical mask on but it was below his nose the entire time which is ineffective. Saw others with buffs on that kept falling down and they were nonstop touching it and their face to pull up which defeats the purpose. Made me a little uncomfortable. More

The service department was very professional. My service advisor was Matt and he could not have done a better job. He called me regularly to update me on what was going on and when they learned the repair w advisor was Matt and he could not have done a better job. He called me regularly to update me on what was going on and when they learned the repair would take longer than expected they had a loaner vehicle ready for me. I've been dealing with this repair for some time at a different dealership and it would break again within days of being fixed. Since my car was serviced at Lakeland VW, I've had no issues. They're the best More

The staff are exceptional! Very friendly and keep you informed. Mechanics know their VW’s😊. I love to visit with Jared Miller sold me my first VW and always remembers my name ❤️ informed. Mechanics know their VW’s😊. I love to visit with Jared Miller sold me my first VW and always remembers my name ❤️ More

Took care of the VW recall and noticed a transmission seal leak at the same time. The transmission leak was addressed at the same without have to make an additional appointment. Thank you. seal leak at the same time. The transmission leak was addressed at the same without have to make an additional appointment. Thank you. More