Back

Lakeland Volkswagen

Lakeland, FL

4.3
2,939 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 2,939 reviews

September 30, 2020

Outstanding service. All of the service folks I met showed me confidence in what they do. Expectations were met. Lakeland VW will be will take care of our Atlas and Tiguan...... More

by sgt swede
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
September 28, 2020

Staff was very courteous and welcoming. Service took longer than estimated so I wasn’t able to get car cleaned. Music in sales area was HORRIBLE rock music. I had to ask for it to be turned down or chan More

by jaynadwight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
September 26, 2020

Brian and his service team are the best! I've been going there for about 14 years (I'm on my second VW) and I would never go anywhere else! They keep me safe on the road and help me get the longest life fro More

by GwynHug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
September 25, 2020

Cozy and comfortable dealership, friendly staff, and I had an excellent service experience with Service Advisor Jeff. He was friendly, direct, and knowledgeable. It was a pleasure to get my tiguan servi More

by threem36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
September 21, 2020

trey was amazing !!! he got us information so fast and was so nice. he was super kind and told us everything we needed to know. the car was an amazing deal!! amazing experience! More

by sarahdowning04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jared Miller, Lawrence "Trey" Chapman, Bradley Frazier
September 20, 2020

It was quick and easy. Everyone was very friendly and helpful even in the pouring rain. Thanks for all your help! My son is enjoying his new car. More

by BRUNS2760
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller
September 19, 2020

Don't Understand why send entioned Service Discount Offers with instrutions to be valid before service and when its time to redeem are not apply. More

by ATOMASG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Perard
September 17, 2020

The service dept at lakeland VW has always provided a great experience. I’ve never left unsatisfied with the quality of work or what they’ve done. No issues returning and would recommend them to anyone! More

by gima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jeff Perard
September 17, 2020

Me and my husband just bought a Passat with Jeff. It’s was very easy to make a deal. Very different from another dealers we went to. I’ll definitely buy from them again. Great prices and no hidden fees. � More

by Danielle Marcondes
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Havard
September 16, 2020

Best car shopping experience I have every had. That says a lot as this is my 4th time purchasing a new vehicle. We was in and out! The sales rep listened to my wants and needs and was sure to only offer wha More

by ARSAWYER0221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Miller, Bradley Frazier
...
177
...