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Lakeland Volkswagen
Lakeland, FL
2,936 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
April 20, 2020
The service department is always able to fit my vehicle in quick, and always return my car sparkling clean. They call several times throughout the maintenance process to keep me updated, and I feel like th in quick, and always return my car sparkling clean. They call several times throughout the maintenance process to keep me updated, and I feel like they genuinely recommend what’s best for my vehicle. More
by JOYF
Verified CustomerEmployees Worked With
Jonathan Fiermonti, Jeff Perard
April 20, 2020
I can’t not say how amazing this dealership is. Customer service exceeds expectations. Both Trey and Brad were so helpful and knowledgeable. The buying process was so easy and fast! The best car buying exp service exceeds expectations. Both Trey and Brad were so helpful and knowledgeable. The buying process was so easy and fast! The best car buying experience I’ve ever had. More
by mrober47
Employees Worked With
Other Employees :
Hiram Mendez Mounier, Jeff Havard, Lawrence "Trey" Chapman, Bradley Frazier, Matthew Lindberg
April 20, 2020
Good people on the department the mechanic no that good they broke the P Shift now I have to go back to fix this and I leave and hour away. they broke the P Shift now I have to go back to fix this and I leave and hour away. More
by ricardo6
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 20, 2020
They rotated radial tires wrong...they crossed them instead of front to back keeping them on the same side...they fixed it after I went back but they wasted my valuable time instead of front to back keeping them on the same side...they fixed it after I went back but they wasted my valuable time More
by Kmeador36
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 20, 2020
Everything excellent. Great service. Thank you for servicing my car during this crisis. Dealt with in a very timely manner. Everyone is doing a great job servicing my car during this crisis. Dealt with in a very timely manner. Everyone is doing a great job More
by Landithebest
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 16, 2020
We like this dealership and have purchased 2 vehicles from them, so far they have treated us honestly and with great service! That is why I drive well over a hour to get there. So far they have never tri from them, so far they have treated us honestly and with great service! That is why I drive well over a hour to get there. So far they have never tried to pressure or ioversell products or service. So we will continue the drive More
by NAPABOB60
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 16, 2020
Matt and the staff that I worked with were phenomenal. I originally went to look at used Passats. Without pressure, Matt adked me to look at the new Passats and the rebates and offers that were with t I originally went to look at used Passats. Without pressure, Matt adked me to look at the new Passats and the rebates and offers that were with the new Passats. I ended up buying a new one!!! Thanks to Matt for showing me the deals without pressure!!!! More
by Stephen S. Willis, Professional Realtor
Employees Worked With
Other Employees :
Jared Miller, Matthew Lindberg
April 16, 2020
excellent I had a problem with my sunroof. The part had to come from Germany. They kept me informed about my part. When it came in even under the conditions I had a problem with my sunroof. The part had to come from Germany. They kept me informed about my part. When it came in even under the conditions the world is in right know, had a clean rental car and my little bug was fixed and cleaned up for me. thank you guys More
by pamparrish
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Jeff Perard
April 16, 2020
Friendly people, great service I had 4 tires replaced and an alignment done. While the tires were delayed (no fault of the dealership), my service advisor, Johnathan, kept me upda I had 4 tires replaced and an alignment done. While the tires were delayed (no fault of the dealership), my service advisor, Johnathan, kept me updated regularly. Good communication, the alignment and new tires are great. More
by alangutberlet
