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Lakeland Volkswagen
Lakeland, FL
2,911 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,911 reviews
March 26, 2020
My first service appointment. Was disappointment on the lack of communication between service and myself. I had to call back after driving away. Why dont they wipe the inside of the car during this virus o lack of communication between service and myself. I had to call back after driving away. Why dont they wipe the inside of the car during this virus outbreak? More
by KITKATFAN1969
Verified CustomerEmployees Worked With
Dont know.
March 21, 2020
Trey is diligent, courteous, sincere and more importantly witty. When you go to Lakeland VW make your appointment with Trey for the best experience. -MarkMerz witty. When you go to Lakeland VW make your appointment with Trey for the best experience. -MarkMerz More
by Markmerz87
March 20, 2020
I had a wonderful experience! Michelle was very helpful. I appreciate everyone and their help. I will be back in the future when I am looking for another purchase. I appreciate everyone and their help. I will be back in the future when I am looking for another purchase. More
by aaronpuffer
March 19, 2020
Too greedy, lacking in integrity,selfishBased on thier Too greedy, lacking in integrity,selfish Based on thier assesment ill be trading for non VW. What they lack in integrity they makeup with greed Too greedy, lacking in integrity,selfish Based on thier assesment ill be trading for non VW. What they lack in integrity they makeup with greed More
by FRANZJRP
Employees Worked With
Other Employees :
Brian Woerdehoff, Jared Miller, Jonathan Fiermonti, Jeff Perard
March 18, 2020
I took my car into you for a recall. When we received it back we had nothing but trouble. We returned and did not receive a loaner for 2 days, then you kept it for another week. I think this kind of servic back we had nothing but trouble. We returned and did not receive a loaner for 2 days, then you kept it for another week. I think this kind of service is terrible. I will not buy from you again. When you tell people thing stick by it. Don’t make us continually call back More
by Tom
Employees Worked With
Jonathan Fiermonti, Jeff Perard
March 16, 2020
Always willing to work with you, friendly, great service, nice waiting area, explain everything.. I am very happy with their service! Love that they wash my car too. nice waiting area, explain everything.. I am very happy with their service! Love that they wash my car too. More
by TEEDUB.BALDWIN
Employees Worked With
Jeff Perard
March 16, 2020
No communication with anyone in the building. They try to be attentive but come off as disorganized. I’ve come to think that maybe going to another Volkswagen I would have a better experience. to be attentive but come off as disorganized. I’ve come to think that maybe going to another Volkswagen I would have a better experience. More
by EDDYJR1027
Employees Worked With
Jonathan Fiermonti
March 16, 2020
Was met with a smile and a good greeting, directed to the person I was looking for. Matthew Levesque treated me with respect I was very impressed person I was looking for. Matthew Levesque treated me with respect I was very impressed More
by tfcu
Employees Worked With
Other Employees :
Matthew Levesque, Lawrence "Trey" Chapman, Matthew Lindberg
March 11, 2020
I had a great experience purchasing my first VW at Lakeland Volkswagen. I made the appointment with Trey and he had the car ready when I arrived. I have bought many cars over the years and this purcha Lakeland Volkswagen. I made the appointment with Trey and he had the car ready when I arrived. I have bought many cars over the years and this purchase was by far the easiest, personable and fast experience ever I have had in car buying. I am enjoying my new Atlas. More
by LHBISHOP
March 11, 2020
Awesome place! Jonathan in service is the best! He truly cares about his customers and doesn't want to see them in a bad spot-financially or compromising safety. I am glad to have found a VW service that I cares about his customers and doesn't want to see them in a bad spot-financially or compromising safety. I am glad to have found a VW service that I feel I can trust. More
by jlchadwick
