Lakeland Volkswagen

AWFUL EXPERIENCE!!! SERVICE GUY WAS SOOOOOO RUDE!! I WILL NEVER BE BACK!!! MNGR BRYAN SAID HED CALL ME ABOUT THE TROUBLE, NEVER DID!! YOU GUYS ARE AWFUL!!! IT SHOWS JUST HOW MUCH YOU GUYS CARE ABOUT GOOD CUS NEVER BE BACK!!! MNGR BRYAN SAID HED CALL ME ABOUT THE TROUBLE, NEVER DID!! YOU GUYS ARE AWFUL!!! IT SHOWS JUST HOW MUCH YOU GUYS CARE ABOUT GOOD CUSTOMER SERVICE, YOU DONT!! More

Great team, came in for DEF and to ask a question about my alignment. Lakeland VW was able to get me in for service on the alignment and was finished in no time. 5/5 great team. my alignment. Lakeland VW was able to get me in for service on the alignment and was finished in no time. 5/5 great team. More

Awesome place filled with great people! Very quick experience as well. Just wished I didnt live so far away. Definitely would recommend used or new 😁 experience as well. Just wished I didnt live so far away. Definitely would recommend used or new 😁 More

Our visit was a pleasure with Michele and Trey.Trey met Our visit was a pleasure with Michele and Trey. Trey met my wife’s needs and we drive away with a new car. Great people Great place Our visit was a pleasure with Michele and Trey. Trey met my wife’s needs and we drive away with a new car. Great people Great place More

Excelente como siempre! Hiram siempre nos trata como si fuéramos parte de su familia. Nos contesta toda nuestras preguntas y se asegura que todo esté bien. Aquí tienen 2 clientes fieles de Lakeland Volksw fuéramos parte de su familia. Nos contesta toda nuestras preguntas y se asegura que todo esté bien. Aquí tienen 2 clientes fieles de Lakeland Volkswagen! Uno se queda donde lo tratan bien ❤️ More

The dealership was fast and courteous. I was in and out while purchasing a new vehicle. Jeff was very knowledgeable on the vehicle and Jarred was super in finance. I would highly recommend VW of Lakeland while purchasing a new vehicle. Jeff was very knowledgeable on the vehicle and Jarred was super in finance. I would highly recommend VW of Lakeland! More

Drove from St. Pete to Lakeland My easy phone conversation with Trey led me to drive over an hour to Lakeland to look at a used Jetta. Upon arrival, the vehicle did not meet my stan My easy phone conversation with Trey led me to drive over an hour to Lakeland to look at a used Jetta. Upon arrival, the vehicle did not meet my standards, but Trey was quick to work with me on a suitable alternative. We worked out a great deal without a lot of negotiating back and forth. Five stars. I did have to wait over an hour to start the paperwork which seemed a bit excessive, but it was a Saturday AM. Larry did an efficient and professional job once I finally got in front of him. Upon starting the vehicle to drive home, I noticed the tire warning light was on. I took it into the service dept and 3 of the 4 tires were over inflated by 20 lbs. Not sure why anyone would put 55 lbs. of pressure into sedan tires. Four stars. Overall, a good experience and I would purchase from Lakeland VW again. More

Jonathan was very professional and humble with my service issues. He brings a comfortable and refreshing spirit to the atmosphere. I will come again because of him. issues. He brings a comfortable and refreshing spirit to the atmosphere. I will come again because of him. More

Impressively amazing experience! The minute you walk into this dealership you hear rock music and are not bombarded by salesmen. There is a totally different vibe here. One thing I re The minute you walk into this dealership you hear rock music and are not bombarded by salesmen. There is a totally different vibe here. One thing I really loved was that it is obvious the guys here really know what they are talking about and they go out of their way to provide. In particular, Trey helped me more than I could have ever asked for. I walked in knowing exactly what I wanted, including a budget and I walked out with EXACTLY that. Trey made EVERYTHING happen and I could not be more satisfied! More

Staff is friendly. Service time is quite long for basic things, and scheduling could be better to get cars in and out faster. Great people, great cars, but service system needs work. things, and scheduling could be better to get cars in and out faster. Great people, great cars, but service system needs work. More