Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeland Volkswagen
Lakeland, FL
2,532 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,532 reviews
January 27, 2024
Verified Customer
Helpful January 26, 2024
Brought vehicle in for an oil change. Needed a battery. Since vehicle just purchased September 2023 Katlyn spoke with management and the battery was covered by the dealer. Great job for y Needed a battery. Since vehicle just purchased September 2023 Katlyn spoke with management and the battery was covered by the dealer. Great job for your customer Katlyn!! More
by lynnowens58
January 25, 2024
Excellent work. Takes a little bit of time. Fully informative of charges. Very clean, good internet. Takes a little bit of time. Fully informative of charges. Very clean, good internet. More
by HIPPCHENK
January 25, 2024
Timely, professional, moderate attempt at upsell, full and clear explanations of service process. Car nicely washed and clean. and clear explanations of service process. Car nicely washed and clean. More
by BOB@ROBERTCSMITH.NET
January 24, 2024
My tire pressure light went back on shortly after leaving the shop. Need more assistance the shop. Need more assistance More
by liamwinwood
January 24, 2024
I had no issues and was kept informed the whole time I was there waiting. was there waiting. More
by ivelys3
Employees Worked With
January 24, 2024
Michelle was extremely helpful and a pleasure to work with. Like working with an old friend. The test of the team was very friendly and accommodating as well. It was a pleasure to purchase our new vehicl with. Like working with an old friend. The test of the team was very friendly and accommodating as well. It was a pleasure to purchase our new vehicle with Lakeland Volkswagen. More
by nick.cogswell
January 24, 2024
Friendly The people there were friendly. Larry annoyed me bc he wasn't wanting to negotiate until I almost left. Larry annoyed me bc he wasn't wanting to negotiate until I almost left. More
by ASHLINOVERSTREET
January 23, 2024
For what I needed fixed and was out the door. Very relaxed setting For what I needed fixed and was out the door. Very relaxed setting and was explained what needed to be fixed Very relaxed setting For what I needed fixed and was out the door. Very relaxed setting and was explained what needed to be fixed More
by WATKINS.JESSIE
January 23, 2024
it was comfortable. they didn't take that long for the inspection and told me what was best for my car. coffee was available they didn't take that long for the inspection and told me what was best for my car. coffee was available More
by Lecome2001
