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Lakeland Volkswagen

Lakeland, FL

4.3
2,910 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,910 reviews

December 29, 2019

Can’t say enough great things about our Atlas purchase with Trey. He was quick to respond to my initial email and convinced me to finally get rid of my Toyota with 236k miles. He sealed the deal with a gi More

by Srrieves
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
December 29, 2019

needed service Just needed service and they inspected my vehicle. I made my decision to buy a new car but it was time my old car had been driven 50+ miles a day and More

by UNDEAD77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
December 28, 2019

Service Everyone was extremely helpful and sincere. I was treated like family. Very friendly atmosphere which uncommon at most dealerships. Every question wa More

by Marline.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
3.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shepherd
December 28, 2019

Return of the Jetta Trey Chapman was great to deal with. Real knowledgeable and personable. I would recommend this dealership to do business with for a new car purchase More

by DMIDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence "Trey" Chapman
December 26, 2019

Great Service! Brought our Atlas in for the annual service and left spending less that I thought going in and even got a coupon that I saw on the website which made More

by ITSMMNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Lyndsay Baker
December 26, 2019

Great experience, great people. Jared, Brad, and Michelle helped me in the process of getting a new car and they were all amazing and very helpful. Got in and out of there way quicke More

by shelbystarr03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller, Bradley Frazier
December 23, 2019

The most pleasant car buying experience I've ever had. This is our 3rd VW and this was the easiest, fastest and least stressful experience we have ever had. Our sales rep, Jeff was not only knowledgeable, More

by Lstoberyoga
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Havard
December 23, 2019

VW Passat 2016 Turbo (recall) Great customer service, informative ,and clean waiting area. Accurate info,suggestions ,and advice.My car was cleaned,vacuumed,and highly appreciated. More

by sirfig2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
December 23, 2019

Great Service Jonathan has been my service advisor the last couple times I’ve been in, but everyone over there is great. I’ve had nothing but problems out of my 201 More

by corydaniels1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
December 23, 2019

Disappointed Very disappointed, I just bought my CERTIFIED 2017 VW 1 1/2 months ago and have already had to have the entire transmission replaced and when I came t More

by CINDYBUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Brian Woerdehoff, Jonathan Fiermonti, Jeff Havard
Jan 02, 2020 -

Lakeland Volkswagen responded

Hello, I am glad we were able to rectify your situation. Please contact me if you have any questions. Thank you, Brian Woerdehoff Service Manager Lakeland VW 863-688-8112

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