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Lakeland Volkswagen

Lakeland, FL

4.3
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,913 reviews

October 14, 2019

Lakeland VW Experience The salesman Israel has always treated me with respect and doesn’t try to take advantage. He always try to get the best deal possible. This is the 2nd More

by ALEX.GONZALEZ2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gerena
October 14, 2019

Love our new Jetta R-Line We were so happy with our Jetta that we bought at the beginning of this year that we decided to buy another one. Hiram was amazing and made us feel li More

by Lew51312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2019

Great experience !!!! I knew what I wanted when I went in. They did not have the color on the lot but they found one and had it delivered. Dave was great! Went through all More

by Retirement car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Shepherd
Oct 14, 2019 -

Lakeland Volkswagen responded

We're so happy that we could find the right vehicle that met all your requirements. Welcome to the Lakeland Volkswagen family, and know that if there are ever any questions or concerns you may have we'll be here for you. Thank you! Jeff Arthur GSM Lakeland Volkswagen 863-688-8112

October 10, 2019

Great Customer Service We were very happy with this dealership. They were friendly, willing to work with us, and not high pressure. They genuinely seemed interested in get More

by vsi1ms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Jared Miller
October 09, 2019

great service I've always had great service from Lakeland VW. We have bought two cars here in the last few years and maintenance is always detailed. More

by tem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
October 09, 2019

People you can trust This was our 4th VW purchase with them over the years. We were very happy every time with the deal we got and the friendly no pressure sales folks. More

by PATTIANDREWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Godden
Oct 14, 2019 -

Lakeland Volkswagen responded

Thank you so much for continuing to trust us with your families transportation needs! Please know that we're here for you if you ever have any questions or concerns that need to be addressed. Thanks again for being a part of our family! Jeff Arthur GSM Lakeland Volkswagen 863-698-1553

October 09, 2019

Not honest Came in Monday for an oil change. The only reason I came in was because I had a coupon for 49.95. I feel like everytime I come in there I get screwed. More

by TRENDA1969
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Lyndsay Baker
Oct 16, 2019 -

Lakeland Volkswagen responded

I am sorry for you experience, I would like to speak with you about your service so I can resolve your issue. Please contact the Service Director, Brian Woerdehoff, at 863-688-8112 Thank you, Brian Woerdehoff

October 08, 2019

They were very nice and it’s was a quick event and it was a good deal and they helped me with everything. Thanks you More

by TYRI87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gerena
Oct 08, 2019 -

Lakeland Volkswagen responded

We want to thank you for trusting Lakeland Volkswagen to take care of your automotive needs! So happy you had a good buying experience, and look forward to taking care of you in the future! Jeff Arthur General Sales Manager Lakeland Volkswagen 863-688-8112

October 08, 2019

Great buying experience We had a very good experience buying our Atlas at Lakeland VW. The sales team were very nice and most importantly they didn't try to push us into anyt More

by adirstanzas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller
October 07, 2019

Excellent Service! The service staff are both friendly and competent and make you feel welcome. The service work performed was as requested with no unnecessary requests More

by R Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker
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