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Lakeland Volkswagen
Lakeland, FL
2,913 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits:
Complimentary Car Washes
10% Off Accessories & Clothing
Internet Work Stations
Lakeland Volkswagen Gourmet Coffee Bar
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,913 reviews
October 07, 2019
All ways Chaos Always drama in the service department. This time female working going insane over a warranty phone call that apparently she had to sit on hold for. Always drama in the service department. This time female working going insane over a warranty phone call that apparently she had to sit on hold for. Then it took 2 hours to change the oil, rep said it was because they were washing the car, went outside after we paid car not washed, not sure why it took so long or way rep lied but this is the 3 time we went here and it will be the last. I wont bore you with the walking dead sales rep you have More
by jrc11835
Verified CustomerEmployees Worked With
Jonathan Fiermonti, Lyndsay Baker
October 07, 2019
Quick and smooth Israel was a great help.very informative and very patient with me answer all my question. He got me in and out very quickly. Thank to the whole staff. Israel was a great help.very informative and very patient with me answer all my question. He got me in and out very quickly. Thank to the whole staff. More
by FLORRIVERAJR
October 07, 2019
Smooth Car Purchase My new car purchase went as expected. Dealer was responsive to all of my questions, even at extended hours, and I was happy with how they addressed al My new car purchase went as expected. Dealer was responsive to all of my questions, even at extended hours, and I was happy with how they addressed all of my concerns. The new car seems great! More
by Floridadriver
October 07, 2019
Just never felt like they wanted my business from the first time I walked on the lot. Had to find my own salesperson after walking around for 15 minutes. Never got a follow up about the visit. Oh well first time I walked on the lot. Had to find my own salesperson after walking around for 15 minutes. Never got a follow up about the visit. Oh well More
by Sean
October 04, 2019
Great service Great Service provided by the service department. Jonathan was super. No one tried to over sale me, No sales pressure. Fast service from this departme Great Service provided by the service department. Jonathan was super. No one tried to over sale me, No sales pressure. Fast service from this department More
by DGREEN0525
Employees Worked With
Jonathan Fiermonti
October 02, 2019
Great experience Overall a great experience. Lyndsay walked me through everything I needed for my 10k mile service. Lakeland Volkswagen has always been a great dealers Overall a great experience. Lyndsay walked me through everything I needed for my 10k mile service. Lakeland Volkswagen has always been a great dealership from the sale of my car to the service department. Always a pleasure. More
by JJBONIFACE
Employees Worked With
Lyndsay Baker
October 02, 2019
Hiram is the best Hiram has been so helpful over the last 10 years to our family with buying and leasing cars. We will be back again. Hiram singlehandedly makes the exp Hiram has been so helpful over the last 10 years to our family with buying and leasing cars. We will be back again. Hiram singlehandedly makes the experience enjoyable. More
by chasejwagner
October 02, 2019
great experience My sales person was the best sales person I have ever had. Very good explaining every aspect of the car, took his time didn’t rush through it. My sales person was the best sales person I have ever had. Very good explaining every aspect of the car, took his time didn’t rush through it. More
by Msperkie
October 01, 2019
Excellent buying experience Purchased car over the phone after see it on the internet. Easy people to work with, pleasant buying experience. Brad and Jared Miller work great to Purchased car over the phone after see it on the internet. Easy people to work with, pleasant buying experience. Brad and Jared Miller work great to work with. More
by gstark2
September 30, 2019
Fast and easy Great people to work with. They went the extra mile in helping us with the vehicle we wanted. Israel was our salesman and he was great in communicatio Great people to work with. They went the extra mile in helping us with the vehicle we wanted. Israel was our salesman and he was great in communication and talking us through the whole process. Will be buying other cars with him in the near future. I would recommend this dealership to everyone. Thank you guys for a great deal. More
by Ninoslav
